post

Spin-off Pages: a Bazooka for Your Local SEO

You’ve been on many sites that have them.  Your stronger competitors probably have some.  You may even have a few on your site.  In any case, what I call “spin-off pages” aren’t a new thing, but SEOs and business owners tend not to think of them often or at all, and almost never do they treat spin-off pages as a major part of their on-page local SEO work.  That’s a tough break for them, but great news for you.

What is a spin-off page?  It’s a new page you create that’s all about a more-specific version of a service/product/treatment for which you’ve already got a page on your site.

In other words, you identify a page on your site about a service (or other offering) you consider a high priority, you think of ways to bust that page into smaller chunks, and you create a page on each chunk.  (And you keep the original, broader page, and maybe even build it out more.)

The pages will probably overlap somewhat, but they shouldn’t be clones of each other.  Either they’re on different variations of a service, or they’re on different brands, or they’re about commercial versions of residential services, or they’re about the same service for different kinds of customers/clients/patients.

Bring out your inner Bubba from Forrest Gump (not only an expert on shrimp, but also a formidable local SEO).

 

What are examples of spin-off pages?

Below are examples of spin-off pages I did for clients.  (In many of my other blog posts I wheel out examples by name, though I think in this post it’s more interesting at this level of detail.)

Pest control example: we created not just a page on bee extermination, but also a page on hornet control, wasp control, yellow jacket control, and carpenter bee control.

Plastic surgeon example: we created not just a page on rhinoplasty, but also a page on rhinoplasty for teenagers, a page on revision rhinoplasty, a page on “ethnic” rhinoplasty, and others.

Electrician example: we created not just a page on lighting installation, but also a page on dimmer installation, recessed lighting installation, chandelier installation, pool lighting, and others.

Divorce / family-law attorney example: we created not just a page on child-custody cases, but also a page on joint custody, sole custody, and modifications of custody.

Couples’ therapist example: we created not just a page on couples counseling, but also a page on marriage counseling, relationship counseling, and relationship counseling for individuals.

Plumber example: we created not just a page on toilet repair, but also a page on toilet replacement, toilet installation, valve repair, and “bathroom plumbing.”

Auctioneer example: we created not just a page on “historical memorabilia,” but also a page on WWII memorabilia, sports memorabilia, political memorabilia, rock-n’-roll memorabilia, historical photographs, and more.

Dentist example: we created a page on “no insurance dentist,” rather than another page designed to rank for the term “dentist.”  (Good at attracting out-of-pocket patients, by the way.)

And many more.  (Just let me know what kind of example you’re looking for, if your business isn’t anything like those I mentioned.)  You can do spin-off pages regardless of what you do for a living.

 

 

How do spin-off pages help you?

In at least one of three ways:

They can help you rank for more-specialized search terms. Some of those will be easier to rank for, often because you’ll have fewer local competitors on them, and you may even rank across a wider swath of geography. Also, in some cases those pages will be all you need to pop into the Google Maps 3-pack for certain terms, perhaps as the only search result in Maps.You’ll have more pages that may rank for the broader search terms you haven’t been able to rank for. They’re more lines in the water. Often the page you hope or expect to rank isn’t the page that does rank.  I’m a big fan of what I often call reverse-siloing.  (I touch on that approach here and here, for starters.)Conversion rate and persuasiveness: They’ll compel more searchers to conclude, “These people know my situation and exactly what I need, and it sounds like they have experience with it.” You’ll convert more people into new customers, clients, or patients.

How can you think of spin-off pages for your business?

I wish I had an easy-to-describe system – or any system at all.  It’s a totaly case-by-case thing.  Still, here are a few ways you can get some ideas into the hopper:

Check out competitors’ sites, and the sites of businesses in your same industry that are not in your area. Even if they’re doing the rest of their local SEO badly, sometimes they have great page ideas.Go through existing “services” pages on your site, look for bullet-point lists, and ask: “Can I make a page on each of these points?”Write down a one-sentence description of each job you’ve done in the past month (or year, or whatever duration). Think of how each job has differed, and do a page on that specific scenario, or twist on your service, or type of person, etc.Dig through the search terms report in Google Ads (if you run ads)Try my other keyword-research ideas.

That’s pretty much it.  You may have to do a little site surgery to get the spin-off pages into your main navigation (like with a mega menu) and to lay down internal links in strategic places, but you probably don’t need to think too much about your spin-off pages.  Partly that’s because you’re adding pages, rather than overhauling existing pages.  Don’t think too hard about this one.  Later on you can always refine the pages and how they’re incorporated into your site.

In the meantime, you can and should keep an eye on your new pages over the next few months, see what kind of data you see in Search Console (especially the number of impressions), and at the first signs of life do another one.

 

As with working on your homepage and on your title tags, working on spin-off pages is one of a small handful of on-page local SEO activities that can help your organic rankings, your Google Maps 3-pack rankings, and your ability to rustle up new business from the kinds of people you most want to work with. A strategic use of your time and effort.

To what extent have you tried spin-off pages for your business?

Any examples of the strategy done very effectively – or badly?  (By the way, have you ever seen someone describe the same strategy in a different way.)

Do you want to use spin-off pages, but are stumped as to what kinds of spin-off pages you could make?

Leave a comment!

post

Odd Relationships in Local Search

One of the first things you notice about Google Maps and the rest of the local search zoo is that usually there’s no single, isolated reason one business outranks another.  Rather, all kinds of factors come into play: some obvious, some less obvious, lots of maybes, and some that probably nobody knows about.  But I’d go a step further and say you’re in a much better position to get some solid rankings if you know how some factors tend to interact with each other, often in unpredictable ways.

You can’t look at local search ranking factors in a vacuum.  Google sure doesn’t seem to.  Now, it’s not a bad idea to work on your local SEO with a big checklist.  That can get you far, especially if you stick with it.  You only run into trouble when you seem to have done exactly what your strongest competitors have done – and maybe you even did it better – and you still come up short and have no idea why.

So the first thing to know is certain ranking factors seem to have relationships to each other.  The second thing to know is those relationships often are strange.  Not quite Hollywood strange, but counter-intuitive enough to elude most people most of the time.

Now’s probably a good time to stress that these are just my observations.  Granted, they’re based on my having gotten my local SEO overalls grimy for about 71 Internet years, and I’ve seen these phenomena pop up again and again.  I often explain these points to clients and others, and put them to the test all the time.  So I’m confident that you’ll observe at least some of the same things I’ve observed (if you haven’t already), though you may observe different things and draw different conclusions (which I’d love to hear).  In any event, it’s always possible that one phenomenon I think I understand is in reality something else.  Also, I don’t claim to be able to explain everything perfectly. I’m just sharing my lab notes, and hope you put them to use in your local market.

Anyway, here are some of the many odd relationships between ranking factors that pop up in Google’s local search results (Maps + organic):

1. The lower the density of local competitors for a search term, the more geography you can rank in.  Put another way: the more specialized your offering is, the wider service area you can realistically rank in.  That’s simply because for more-niche search terms Google needs to harder to turn up relevant results nearby, so it needs to look farther afield.  That’s true both in Google Maps and in the organic results.

2. The lower the density of local competitors, the faster you can expect to rank for a given search term.  Kind of an intuitive point – of course Google’s less picky when it’s got fewer choices – but business owners lose sight of it all the time anyway.  That’s one reason when you open a new business or a new location you should focus on smaller, more-specialized terms, and on a tighter geography rather than on your whole service area.  You’re not biting off more than you can chew, and are more likely to get some visibility / customers on the sooner side.

3. The stronger the backlinks profile a site has, the higher likelihood that new content on that site – or GMB pages pointing to that site – will rank well early on.  Why is that bigger companies can create a Google My Business page, or add an unremarkable new page, or blast out a so-so blog post, and have it outrank most competitors right out of the chute?  Not necessarily after a day, but maybe after a few weeks – and in any case way sooner than you got any good rankings.

Whenever I see a business that’s visible quickly and without spamming, I almost always find a link profile that’s better than competitors’.  If your GMB page or “service” or “city” page or blog post (or whatever) is attached to a domain with good and relevant links, especially if you’ve earned them over the course of years, you’re more likely to get some solid rankings sooner, even if that exact URL on your site doesn’t  have any links specifically pointing at it yet.

4. The more good links you have, the more forgiving Google is of bad links.  (This phenomenon isn’t specific to local SEO, but rather is omnipresent in SEO.)  Most sites that have been around for more than a couple of years have some shady-looking links, often that the owner of the site doesn’t want and had no hand in creating.  There are always ants at the picnic.  Google seems to know that and take it into account.

The bad news is that’s probably why some bigger brands and organizations often get away with schemes like buying links, setting up a network, or jamming exact-match anchor text into links whenever it can, even if a smaller or newer business would get penalized if it tried to get a foothold that way.  Often the more-established companies have enough decent links that Google looks at the big picture and concludes that the company isn’t completely reliant on the schemes.  If a new site or one without many or any good links tries some scheme and 80% of its links already look fishy to Google, then of course that plan invites trouble, because at some point it’ll just be too much.

Meanwhile, a more-established site could get away with getting the same shady links, because those links might account for 5% of its haul.  Fair?  Maybe not, but that’s how it always seems to go.

The good news is that to the extent you have some links that took a little effort to get and are from relevant sites, then you don’t need to worry much about penalty if you’ve got some junk links in the mix.

5. The more you develop your homepage – which is usually your GMB landing page URL – the greater the range of terms you can rank for on the local map.  As I’ve found for many years, not only are you most likely to rank well on the local map if you use your homepage as your GMB landing page URL, but your homepage also is most likely to rank for a big bucket of search terms.  Other pages on your site tend to rank for a smaller, more closely-related groups of terms (if you play your cards right).  For most businesses, the homepage tends to have most or all of the good links.

That means a few things.  One is that’s probably why so often your homepage will outrank other pages on your site for terms you want those pages to rank for.  The other is that your homepage tends to have just enough link oomph to rank for at least some of the terms you want for, as long as the content is relevant.  That’s where most business owners trip at the 5-yard line: their homepages are lean on info on the services and service area, and read more like brochures.

6. The better your site performs organically, the more likely your GMB page is to rank well (somewhere, for some terms you care about).  Most of local SEO is organic SEO with a few twists.  If you’ve got several sites and aren’t sure which one to glue your GMB page(s), my suggestion is to pick the one that gets the most visibility in the organic results, preferably for locally relevant terms.  (By the way, that’s why some people get mileage out of the old tactic of using a page on a BIG domain – think Facebook or Yelp or Google Sites – as their GMB landing page URL.  That GMB page piggybacks off of the prominence and link mojo of that domain, and Google’s too unsophisticated or lackadaisical to do anything about it.)

7. The more you’ve worked on your local citations, the less likely you are to see any benefit from further work.  Especially if you’ve got other factors already working in your favor, and especially if your citations are a total mess, you can see a bump your Google Maps / GMB rankings after you’ve squared away your listings on the basic sites.  Beyond that?  Not so much.  Many business owners do some work on their citations, see a little boost, and think, “Cool!  I worked on 20 listings and saw results, so I’ll crank out 200 listings on other sites and should get 10 times the results.”  It never works out that way.  There’s a point of diminishing return in citation work, and in my experience once hits it real fast.

8. The better a page performs already, the more easily you can get it to rank for a related term, or in a nearby area, or both.  I can’t explain it, but time and time again I’ve noticed a “snowball” effect in which you identify a page on your site that already ranks well for certain local search terms, you add a bit of content that’s at least loosely relevant to the terms that page ranks for, and sooner or later that page ranks for those new terms, too.

So let’s say you’re a dentist and you’ve got a page that’s mighty visible for “cosmetic dentist” or a similar term.  The chances are good you could get that same page to rank for the term “dental veneers” or “teeth whitening” (or both) with less strain than you could get separate, dedicated, more-targeted pages to rank for those terms.  I’ve found this most likely to work on pages that tend to be broad, like the homepage, “state” pages, and sometimes “service” pages.  It can help widen the variety of terms a page ranks for in the organic results, and in some cases it can widen your visibility in the 3-pack / Google Maps.  Often it’s not that hard to branch out if you attempt it on a page that already does OK.

9. The more reviews you get, the easier it is to get more reviews.  That can be a good thing or a bad thing.  When you’ve got many negative reviews, people are more likely to pig-pile you.  Or, when you’ve got many good reviews, the people who become your customers / clients / patients are more likely to have picked you because of your strong reviews, and are predisposed to write you a review when the time comes.

10. The longer Google Maps spam is around, the harder it is to get Google to correct it.  I don’t know if that’s because older spammy GMB pages tend to have piled up more reviews (which do seem to help spam stick around), or because the business is more likely to have listings on the sites that Google uses to confirm the info it has on a certain business, or because Google has enough behavioral data on the GMB page (what terms it ranks for, who clicks on it, where those people are located, etc.).  I suspect its some combination of those factors, plus some factor(s) I wouldn’t even guess.   In any event, there is a sad “fake it ‘til you make it” reality that benefits the slickest spammers and well-meaning unintentional rule-benders alike.

11. The faster you get good rankings, the more likely your rankings will swing up and down.  It’s nice if you saw a bump just from changing the name of your business and/or Google My Business page, or moving to a different address, or doing basic work on your local listings and site.  But that may also mean your competitors can knock you off with similar ease.  Or it may mean that for one reason or another you’re in one of Google’s test buckets, in which it rotates seemingly random local businesses into the results, presumably just to see who clicks.

I’m not saying that poor results mean you’ve got a brilliant long game that just hasn’t worked out yet, and I’m not saying that sometimes stubborn problems don’t  have simple solutions.  Quick wins may lead to lasting gains, and you’ll take all the good news you can get.

I’m just saying this: easy come, easy go.

To what extent have you noticed those kinds of interactions?  Do they seem to have helped or hurt you or your competitors?

Do you think something else is going on?

Any other “weird relationships” you’ve noticed between ranking factors?

Leave a comment!

post

Seed Audiences: the Most Practical Way to Make Blogging Work for a Local Business

For most business owners and others who try it, blogging is a frustration factory.  The way they go about it, it’s a time gobbler, a grind, and a disappointment until they give up – 47 blog posts and 0 new links, 0 visitors, and 0 customers later.

What’s wrong with the way small / local businesses blog?

I’ll be the last one to say blogging isn’t effective.   It sure can be.  This blog is a vital organ of my business, and that’s true of some of my clients’ businesses, too.  But certain pieces need to slide into place first, preferably on the sooner side.

The big trouble is that blogging (as it’s commonly done) is at best a tough way to earn links, build an audience, and pick up local rankings for semi-competitive terms.  As in it’s ineffective at all 3 most of the time.  Why?  One issue at a time:

Your post probably won’t get links because (paradoxically) your site probably doesn’t have much of a backlinks profile at the moment and won’t help you outrank posts on more-established sites, and because it’s unlikely you have an attentive following in your email newsletter or on social media. For any or all of those reasons, people won’t find your post, and so nobody will link to it.Even the few people who stumble across your post probably won’t find your other posts relevant, or find them at all. Even if they notice that you have other posts, they may not have an urge to read those posts now, and (usually) won’t have an occasion to return to your site.  So you’re left with one visit per reader, rather than months or years of return visits per person.Even if a blog post ranks for a certain term you care about, it will be crowded out by and need to compete with competitors’ homepages, general directories, and industry and local directories. Those competing sites and pages tend to rank for a wider variety of search terms, whereas you’ll be lucky if your post ranks for a couple of terms you care about.  You’ll find it hard or impossible to replicate a success, and you’ll find you need to work too hard for too little.

If it’s much tougher sledding than you expected, you won’t stick with it to the point of seeing any benefits.

You might have tried or considered a swing-for-the-fences approach, in which you write giant posts that involve a lot of research, design, and maybe outreach.  That kind of approach has worked for some local business owners, and may work for you.  But the odds are long.  It’s not likely to work out the way you hoped, in which case it was just a big waste of time.

You’re in a bind.  You want to or think you need to blog.  You don’t want to skip trying to make it work only because it’s tough, but you also don’t want to go on a fool’s errand.  So what in tarnation are you supposed to do?

In my experience, there are only two practical ways to give your blogging mission a high probability of success – by which I mean it helps your business become more visible to the local people you’re trying to reach:

(1) Maintain a long stream of quick blog posts on niche, specialized, almost obscure topics – like on the kinds of questions only a few of your customers/clients/patients ever ask you – and crank out a lot of those posts month after month.  The idea is this: on any given day, maybe 10 people search for an answer to the geeky little question you write about.  But your post is the only one around that meets that exact need, so by Gum that post will capture every last one of those 10 searchers.

Shopping for food in March of 2020 - image courtesy JonathanRozek.com

(2) Or you can start with a “seed audience.”  That’s my term for an early, small group of readers, all of whom are people you already know to one degree or another.  Those people form a core or nucleus – a seed – of what will grow into a bigger audience over time.

If you want your blog posts or other “content” to help you get more local customers/clients/patients – directly or indirectly, sooner or later – a seed audience is what’s most likely to work.  Let me explain more.

Who’s your seed audience, and what are you supposed to do for them?

Your very earliest readers will probably be a motley (Crüe) crew of people, all with different relationships to you.  To some extent that’s out of necessity, because you don’t have many other would-be readers yet.  But the mixed bag of people also happens to be useful in this case, because you’ll get a better sense of whom your audience can be or should be, and whom you should focus on.  You want feedback from various people.  Your seed audience should probably be some combination of these people:

Past customersCurrent customersLeadsPeople who refer customers to you, or vice versaPartnersEmployees / staffRecipients of pro bono workYes, maybe even friends and family – especially if anyone is involved in anyone else’s business or professionOther people you think may be interested

Either you keep a list of specific people to send your posts to individually, or you whip up an email newsletter (like with Mailchimp or Aweber –  or consider Tidings) and invite them to join it, or do both.  Preferably you do both.

In either case, your action item is the same: look for opportunities to direct those people to your blog posts – posts you’ve already written and posts you haven’t written yet – at a time they would find your information helpful and welcome.

If you don’t read any more of this post and don’t need more of my color commentary, just do that one thing and your blogging will be much more likely to bring you visibility / links / customers.

What does the seed audience do for you, exactly?

First of all, you need to do something for them: send them a blog post that answers a question they asked you, or that helps solve a problem you know they’ve got.  You can send them posts you did years ago, or new posts that you know to be dead-on relevant to their problems or goals.  Keep in mind that the seed audience consists of people who (to varying degrees) already know you.  This is the equivalent of the old-school practice of mailing newspaper clippings to someone.  Except those clippings are bits and pieces you wrote.

As long as the posts (or other content) you share with your seed audience is timely for them, over time the people in your seed audience will help grow your audience in several specific ways:

They are one of your best sources of ideas – between the questions they’ve asked you, concerns they raise, what you know about their situations. If what’s in your head is the only source of topics to write about, pretty soon you’ll run out of topics to write about.  See what’s in other people’s heads.They’ll provide your earliest shares on social media, when nobody else will (because nobody else knows about your posts yet).They’re likely to send your post to people they work with, or to their friends or family.They’ll give you feedback on your work, especially if you ask.You’ll get great keyword ideas, just by paying attention to how they describe what you do, how they describe their challenges and what they want, etc.Depending on exactly who’s in your seed audience, they may be more likely already to have some buying intent. So not only is there a chance they might hire you for something if you sent them a helpful post at the right time, but it’s also possible there are other people exactly like those people (e.g. past customers or leads).  In that case, consider focusing more of your posts on that little part of your seed audience.They may give you an early and merciful clue as to whether you should continue blogging at all. If after a while you can’t engineer your posts to be useful to people you already know, it’s not as likely you’ll figure out what kinds of perfect strangers your posts are meant to help if your audience gets bigger.  You need to know at least roughly what kind of person your posts are supposed to help.

How do you develop a seed audience?

This one’s as simple as it sounds: you email your posts to anyone you can, whenever the topics that you wrote about have come up.

You can also point people to your post if the topic comes up while you’re on the phone (or Zoom) with them.  That assumes, of course, that it’s a post you’ve already published, and that it’s named in such a way that you can tell someone the name of the post, and he or she can Google it and pull it up without much strain.

Consider creating posts for an audience of one.   Not in a creepy way, like, “I know what you’re thinking now, Bert.”  I’m saying if, for example, a past customer or employee asks you a stumper question, write a blog post on it.  Do some research if you have to.  Go to town.  Possibly give the person who asked you the question a shout-out or tip of the hat in the post.  I do that all the time.  In any event, send it to him or her (and ask for feedback), and send it to future people who have the same question or a similar one.  If nothing else, it’ll save you from having to answer the same question again and again.  More likely is that over time that post also starts bringing you some decent traffic and maybe even a couple of links.  That’s because it’s on a question or concern that someone actually has.

Get some practice at building an audience one person at a time.  Most will appreciate the timely post, many will stay tuned for more, and some people will bring others into your teepee.

By the way, I’ve found it extremely useful to keep a running list of posts.  That makes it quick and easy for me to send someone the link to a relevant post I did.

What are the alternatives?

With the exception of the one good, realistic alternative I mentioned at the beginning of this post (writing lots of quick posts on super-niche topics), the alternatives to the “seed audience” strategy have serious drawbacks.  Here are the common tacks business owners and marketers try:

Strategy 1: Swing for the fences: trying to write monster, “ultimate guide”-type posts.   This one is hard to ease into, harder to sustain, easy to burn yourself out on and stop, and runs contrary to most people’s naturally short attention spans.

Strategy 2: Hamster wheel: writing 17 unplanned, slapdash posts every month, sticking with it for 3 months, and giving up.

Strategy 3: “Build it and they will come”: the posts are solid, useful, and well thought-out, but you didn’t write them with a specific person or specific people in mind, and so you don’t send them to anybody.  You assume that just because you wrote it Google will find readers for it.

Strategy 4: Mass production: pay a third party to belch out posts that are so bad even you won’t read them – but that you’re certain will help your rankings because “Google likes fresh content.”  You need basic quality-control.

Can other approaches work?  Yes.  Will they work?  Probably not. With enough effort you can probably get any blogging strategy to advance your goals at least a little, but at what cost to the other things you need to accomplish in a day?  You can always tweak your strategy later.  For every one business owner who gets the skyscraper technique (for all its merits) to work, there are 20 who couldn’t make it work.  We don’t hear from those people much.  Also, what works for a marketing agency or for a non-local business has a good chance of not working for you – for your local business.

People who say you definitely should or definitely should not blog are missing the point.  Sure, you should have content that informs and helps anyone on your site, but who says that needs to be in the form of a blog post?  In most cases having very detailed “service” pages and other pages (and don’t forget the homepage) is your best way to do that.  Videos, too.

That’s why I’m working off the assumption you’ve already got your pages pretty much down pat, and that you want blogging to help you get even more visibility.  I’ve also assumed you don’t want it become your new full-time job.  A seed audience is the best way to go about that.

Recap

Again, the idea of the seed audience is simple: Make use of every opportunity to send your posts to people you already come into contact with.

Send a post whenever it’s helpful to the other person.  Pay attention to the questions and concerns of the people in your seed audience, and write more posts that help those people with those challenges.  I guarantee you there are more people like them, and in time those people will become your larger audience.

Preferably your seed audience includes past or current customers, but it doesn’t need to.

I find it very helpful to keep a list of posts (like this).

At first you grow your audience a person at a time, but eventually it’ll mostly grow itself.  That is when you’ll be able to draw a thick line from blogging to more traffic, links, customers, and other good stuff.  The big thing to realize is those are benefits you see after your blogging effort starts to work, not before you’ve gotten it to work.

A seed audience isn’t mutually exclusive with other ways you might grow your audience.  It’s complementary.  It will make your other plans more likely to work out.  Give it a try.

Side note

By the way, I speak from first-hand experience with the seed audience approach.  Not only because some of my clients have used it to good effect, but also because that’s how my blogging sprang up from the dirt.  My earliest readers were people who got my email newsletter (and those people had found me through a variety of odd little channels).  My earliest posts were simply what I thought those people would find useful.

To this day, half the reason I write many of my posts is so I can lay out a thorough answer once and simply send a link to the post every time that question or topic comes up again.  The benefits are too many to count.

Further reading

Should You Make It a Page or a Post? – me

8 Lies About Content Marketing You Probably Believe – Joel Klettke

Should a Small Business Have a Blog in 2021? – Colan Nielsen

Poll Results: Do Local Businesses Need Blogs? – Rosie Murphy

10 Bootstrap Ways to Grab More of Your Service Area in Local Search – me

Hit Blog Post but No Local Traffic or Rankings? 7 Ways to Make That Post Help Your Local SEO Effort – me

100 Practical Ideas for Small-Business Blog Posts – me

100 More Doable Ideas for Small-Business Blog Posts – me

What’s been your strategy for growing your audience?

What’s worked well and what hasn’t?

How have you been able to turn that blogging (or other “content”) effort into more business?

Leave a comment!

post

7 Phases of a Local Business Reviews Campaign That Makes It Rain

Even people who do a solid job of getting online reviews tend to make the process tougher than it needs to be, because they do the right steps in the wrong order.  That can mean unnecessary trial and error, frustration, wasted time, wasted money, and more bad reviews and fewer good reviews than you might have had otherwise.

Whether you’re the business owner, an employee, or a third party, you have a choice as to how you sequence your work.  Examples of good steps that can trip you up if you do them at the wrong time include offering customers a choice of multiple review sites, asking them to upload photos or go into detail, and using software or other tools to lighten your lift.  Good ideas?  Maybe, but the effectiveness depends on the timing.

What’s the least-bad order of steps?  Here are the stages that my clients have had the most success with, and so here is the basic 7-phase process I suggest you try if you want more and better reviews for your business:

1: Dissect what you’ve got

Where have people reviewed you so far? Is there a review site they seem to gravitate to?  How many of your reviewers (customers, clients, or patients) did you ask for a review, and how many wrote one spontaneously?  So far, who seems most inclined to write a review – the happy customers or the unhappy customers – or is it such a mixture of people that you just can’t tell?  Is there one service, product, treatment, or other offering of yours that seems to make people want to review you?  You get the idea.  Lots of ways of looking at what’s in the net.  You may want to spend 10 minutes scribbling down all your observations, big and small.

2: Shrink the goals and expand the efforts

It’s temporary, but whether you’re starting your push for reviews for the first time or this is Rocky II (or III or IV), the goal is the same: see what happens when you point everything you’ve got at getting your customers to complete the quickest, simplest review you can ask of them.

That means a few things.  One is that you designate a specific person to ask for reviews – preferably in-person and then with a follow-up email.  Another is that you put time into each email request, and tailor it to the person and to everything you know about his or her situation and what makes him or her tick.  Also, only ask for reviews on ONE site for now.  If it’s not Google Maps (which is usually what I suggest focusing on, at least at first), have it be Facebook or a site that’s big in your industry (where’s it’s usually easy to write reviews).  Send along instructions for how to write a review there, and a few days later send a friendly follow-up.

By the way, for a host of reasons I do not recommend you offer incentives for people to write reviews, but if you do insist on disregarding my advice, now’s the time to see what happens.  If nothing else, at least you’ll know that under certain circumstances some people will write you a review.

It’s OK if the reviews are terse at this stage.  Later on you can reviewers talking.

In general, now is the time to be as hands-on as you possibly can be, and to give people every single opportunity and reason to say yes.

3: Test big differences

It’s not yet time to fine-tune. Try something very different, even if what you’ve tried has worked out well so far.  Try having a different person ask for reviews.  Try sending people to different review sites.  Try a completely different email and subject line.  Try to follow up with a quick phone call / voicemail, instead of or in addition to the follow-up email.  Even try snail-mail.  Either you’ll discover something that works better than you expected, or you’ll find out what doesn’t work and that your original system was pretty solid after all.

4: Weave reviews into more of your marketing

Write friendly, thankful responses to them, for positive reinforcement (even if the reviews have developed a crust).

Send personalized thank-you notes/emails to people who reviewed you.

Stick certain reviews on your site.

Tell people on your site or in any ads (e.g. Google Ads) to check our your great reviews, 5-star reputation, etc.

Here you’ve got two basic goals: make sure just about everyone sees your reviews (at least the good ones!), and increase the likelihood that customers choose you because of your reviews, so that they’re predisposed to write you reviews later, when the time comes.

5: Expand your goals

If you’ve had some success in getting people to write reviews – even if those reviews are brief and only on one site – now’s the time find the edges. Get a little greedy.  Ask people who already reviewed you on one site (e.g. Google Maps) to review you somewhere else, too.  (They can just copy and paste their review.)  Ask reviewers to upload photos, if possible and appropriate.  Ask reviewers to go into detail – the more, the better.  If you’ve got repeat customers who reviewed you early on in your relationship, ask them to update their reviews to reflect everything you’ve helped them with since the 1.0 version.  Consider doing what little you can to scare up Yelp reviews.

This is when you want to find out what customers are willing to do and what’s a bridge too far.

6: Consider introducing some automation

This may have been your very first thought, and the first step you wanted to take: “I don’t have time to ask for reviews, so can’t I just use a reputation-management tool?”  Yes, now you can try.  Now that you’ve got a system that works at least OK, it’s fine to see if you can make it easier with software and still have it work at least OK.

But if you tried software right out of the chute, without knowing what works and what doesn’t, it’s likely that all you would have done is scale an ineffective system or automate failure.  And you’d have burned through your list of customers in the process.  Make it effective, then try to make it easy.  (If you’re at this stage, consider Whitespark’s Reputation Builder.)

7: Keep experimenting

It’s still worth repeating step #3 (the “test big differences” step) from time to time, but now is also a time to fine-tune your requests, try spacing out your requests differently, etc. To some extent you have no choice but to tweak, because the ecosystem of review sites change over time, the review sites themselves change over time, you get new customers, maybe you enter new markets, and you get curious (or inspired or greedy).  You’ll always need to stress-test your process.

 

In any event, you’ll never have it down pat, and you’ll never be 100% satisfied, and there will always be room to improve (which is either pretty frustrating or exciting, depending on your outlook). Word of the day: kaizen.

 

Relevant posts

How Should You Ask for Online Reviews? The Pros and Cons of Each Approach

The Ridiculous Hidden Power of Local Reviews: Umpteen Ways to Use Them to Get More Business

60+ Questions to Troubleshoot and Fix Your Local Reviews Strategy

Why Your Review-Encouragement Software Is a Meat Grinder

25 Hard Truths of Google Reviews

Is There Anything You Can DO to Get Yelp Reviews These Days – without a Public Shaming?

16 Reasons to Get Reviews on a Diversity of Sites

Why Send Good Customers to Crappy Review Sites?

The Perfect Stack of Online Reviews: How Does Your Local Business Measure up?

Who Should Ask for Reviews: Business Owner or Employee?

 

What’s been your process?  How well has it worked?

Any tips for any of the steps, or any phases you’d add to those 7 phases?

Leave a comment!

post

What to Do If Google Auto-Updates Your Google My Business Info and Gets It Wrong

You probably know Google’s tendency to mess with the business info you put in your Google My Business dashboard.  Whether Google emptied fields you filled out, or “corrected” basic facts about your business, or injected info that may be 100% wrong, the telltale orange writing in the GMB dashboard is always a hassle and sometimes a big problem.

 

 

Google’s “we know better than you do” MO got worse throughout 2020.  Around the time it temporarily froze some GMB features, Google started piling on new features at an even-faster pace than it had before.  Sometimes Google would fill out those new fields or check those new boxes for you, and often not correctly.  Also, Google started more frequently overwriting or removing old info – info you may have put in your GMB dashboard years ago and thought was safe at home plate.

Some of my favorite auto-updates are when Google tells you your business is closed on a certain holiday, and when it insists the entrance to your business is wheelchair-accessible.  Not sure the AI is that good yet.

 

COVID and the lockdowns and related events may or may not have helped Google’s long-term effort to make your GMB page a substitute for your website, but Google has succeeded in making one’s GMB page a bigger chore than one’s website.

Besides rejecting shaky auto-edits, what should you do when Google keeps overwriting your Google My Business dashboard info?  Google doesn’t tell you much, but I suggest you update the GMB landing page on your website – most likely your homepage – with the info you want to stay put in your GMB dashboard.

In other words, make at least your landing page (and possibly more of your site) contain all of the info you want on your GMB page.

If Google’s editing your business name, make sure the name you want on your GMB page is in the main body content your landing page (again, probably your homepage), in the footer, on your contact page, and so on.  Make it verbatim.

If Google’s editing or rejecting your categories or “services” fields or both, add to your landing page a blurb on each of those services or offerings, with a link to a dedicated page where you describe that offering in more detail.  (That’s something I suggest you do anyway, no matter what.)

If Google’s rejecting certain towns or regions in your “service area,” mention those places on your landing page and in your footer.

If Google has gotten your “COVID-19 info” link or “Appointments” link wrong, make sure your landing page includes at least one easy-to-find link to that page.

You get the idea.  I’ve found that updating the landing page of your site is the best way to override Google’s auto-updates of these fields:

Business nameCategoriesService areasCOVID link“Appointments” linkServices

As you might guess, updating your landing page is not a surefire way to get your info to stick and for Google to lay off the auto-updates.  If your important listings are a mess, or if customers or competitors persistently submit Google Maps edits on your GMB page, you may still have difficulty getting your preferred GMB dashboard info to stick.

 

What if Google is messing with the address, phone number, or business hours you put in GMB?  You should still update your landing page to reflect the info you want on GMB, but I haven’t seen that work as consistently.  That may be a citation/data-hygiene issue: You’ll probably need to update your other, non-Google listings before Google will stop with the auto-updates.  Similarly if GMB gets your website / landing page URL wrong.  That’s more likely the result of having the wrong URL on your other listings, or it may even be a canonicalization problem.

If Google’s aim truly is to make it unnecessary for searchers to visit businesses’ websites, then it only makes sense that Google’s first priority is to vacuum up the business info on your site.  But some businesses’ sites have a ton of pages or are hard to crawl or both, and most business owners are pretty bad at keeping all pages up-to-date.  So it only makes sense that Google also narrows its focus to what’s on the landing page URL of your site.

We tend to work on local SEO in stages or in a slapdash way, so it’s easy to forget about what’s on your site when you’re looking at what’s in GMB, and vice versa.  So Google’s auto-updates and overwrites may be a simple problem, and may have a simple solution

 

One upside of possibly needing to work on your homepage / landing page to get the auto-updates off your back is that you may pop into the local pack for more search terms, and are even more likely to expand the range of terms you rank for in the organic results.

TL;DR: make sure whatever info you want on your Google My Business page is also on the landing page URL of your site, in crawlable text (not an image or video or animation), and worded plainly.

To what extent are stubborn GMB auto-updates a problem for you now?

What have you tried, and how well has it worked (or not worked)?

Leave a comment!

post

Now is the best time to stitch your search marketing loopholes before 2022

30-second summary:

Confused users don’t spend moneyYour search marketing needs to thread in your brand’s messaging, targeting, design, and overall experience to ensure trust, clarity, and eventual salesSEO pioneer, serial entrepreneur, and best selling author, Kris Jones helps you weave a tight SEO and search marketing strategy before 2022 ushers in

If you spend enough time in the digital marketing space, even if you focus on just one area of it, you’ll eventually catch wind of the intersection of SEO, paid media, web design, and link building. There’s no avoiding it since all these areas run together to ideally form a strong online presence for a business. Within that context, if you’ve ever been the one to devise a digital strategy for yourself or your clients, you’re probably familiar with the types of market niches that would push a business to focus more on SEO or paid search marketing.

SEO is obviously a fantastic tool for just about anyone, but don’t discount the power of paid media. Each has its pros and cons, and when done the right way, neither is going to hurt you.

What will hurt you, however, is making mistakes in your efforts and then letting them go for a long time. Weak points in your SEO and paid media can be tricky things. They can harm your digital presence in the long term and yet be difficult even to detect unless you really know what you’re doing.

With the home stretch of 2021 right around the corner, now is the best time to stitch up those holes in your search marketing for 2022. Here are four tips for cleaning up your SEO and paid media marketing.

1. Stop writing for keywords over topics

SEOs know the old story, but here it is again for anyone who doesn’t. Ten to twenty years ago, it was a popular practice to keyword-stuff on web pages. That just meant overusing a certain keyword on a page in an attempt to get Google to rank the page more highly.

In 2021, we know this is a bad practice because it doesn’t help users to answer their questions. What answers questions for online users today is content that discusses popular topics rather than just keyword-spamming.

You can use popular topic-research tools such as BuzzSumo, Answer the Public, or Semrush to find topics relevant to your desired industry niche. Then, do your own research to generate content that’s useful. Always think of the user first.

Keywords still have their place, though. Google needs to match up queries with content, and the content that makes the smartest, most useful, and natural use of keywords will tend to perform better. Content needs to have keywords in its headings and also use naturally within the body. But don’t think that you need to overuse keywords or focus your content completely around the keywords. Instead, determine the intent of the keywords and align that with your topic research to create killer content that ranks.

2. Don’t abandon paid media message consistency

When your search marketing includes paid media, too, you have a whole other set of guidelines to follow. Again, everything you do should be with users in mind. Put yourself in their place. How would you respond to this ad if you saw it?

Then, click through to the landing page to make sure everything still makes sense. The thing is, here is where PPC specialists can fail if they aren’t careful.

With paid media, you’re using ads to get people to do things. That’s what you have available: words and images on little square ads on web pages or paid search results on the SERPs.

Sounds straightforward, right? As long as you do your research and get the ads’ messaging correct, you should be golden.

Except you can go way wrong if your messaging isn’t consistent across the entire paid search journey. Your landing pages need to contain the same type of messaging as your ads. They need to reference the information users saw when they first clicked the ad.

That shows continuity across your paid campaigns. Without that continuity, without landing pages that reference offers or claims made in ads, users will be confused. They’ll wonder if they clicked the wrong ad or got taken to the wrong website.

And confused users don’t spend money.

Think about it this way: it’s been estimated that it takes between five and seven impressions before one user remembers a brand. Five to seven! It can be challenging enough to reach those numbers but imagine if you tried to get there without brand consistency. You’d be setting yourself up for failure, plain and simple.

The solution is once again to think like a user. Go through all the elements of a paid search user’s journey. If the messaging and branding flow logically and actually make sense, you may have a winning campaign on your hands.

3. Don’t ignore poor site UX

I said at the outset that the different areas of digital marketing all have the potential to intersect and flow together. Here is where SEO and web design meet up: website UX.

SEOs can spend all day researching keywords, writing content, optimizing meta tags, and building backlinks, but users probably aren’t going to do what you want if your website has a terrible layout and design, not to mention if it isn’t optimized for the mobile experience.

But don’t just listen to me – read the numbers. According to Intechnic, 67 percent of online users say that a badly designed website negatively affects their impressions of a brand. That is a huge figure, to put it mildly.

When Google’s spiders crawl a site, they do so logically, as a human would. That means the main navigation needs to set out the content your site has and be clear about where users can go to find certain information.

Now, what qualifies as a “good” layout? It’s simple when you think about it, and yet so many websites struggle to do it. The main navigation needs to show users all the vital areas of a site. Whatever business you’re in, your nav should show your main services first, followed by a blog if you have one (you should), an “about us” section, and a contact tab.

That setup right there covers all the main points that you’ll need to keep users engaged. Now, how everything else breaks down from there is up to you, but again, keep it logical. Your main services tab should have a submenu of all your main services, your locations tab can break down to show your different business locations, and so on.

Also, you absolutely cannot forget accessibility when you’re talking about website UX today. Accessibility, of course, is the capability of any piece of website content to be consumed and understood by people with a range of physical or mental disabilities. Not only is this simply a good business practice, but it’s also just inclusive and courteous.

Website accessibility includes considerations such as making content available to the visually and hearing impaired, ensuring your web pages are navigable with a keyboard only instead of just with a mouse, and choosing colors that don’t clash so color-blind people have no trouble reading your content.

Makes sense, right?

It’s important that it does make sense because if neither human users nor Google can understand how to navigate your website, you probably won’t rank for your desired keywords.

4. Don’t set and forget PPC

If you’re a business owner and are doing your own digital marketing, or if you employ one (possibly overworked) specialist to do it for you, it can be more than a little tempting to engage in the “set it and forget it” mindset.

Small to medium-sized businesses have so much to do just running themselves that putting sufficient effort into digital marketing can seem like too much of a stretch.

You may think that you’ve come up with a pretty effective PPC ad campaign that contains all the right visuals and messaging and hits all the right audience marks. And maybe you have, for now.

But you can’t set and forget anything in PPC or digital marketing more generally. Trends change, markets shift, consumers move on. You have to check in on your ads’ performance over time to see if you’ve recently fallen flat. Because if you have, then you’re wasting a lot of effort maintaining ads that aren’t converting.

Instead of letting things go like this – put the time into analyzing your ads’ performance, particularly in the time immediately following the start of the campaign. You want to ensure things are running as you predicted and tweak them if they aren’t.

While you’re at it, set aside some time to research how you can optimize your PPC campaigns’ resource consumption. The best campaigns are obviously the most efficiently performing ones, and so how can you do better?

Try reworking your ad copy. It sounds simple, but as you know, more relevant ad copy drives click-through rates and Quality Scores. And high-quality scores reduce your cost per click and cost per conversion.

Another money-worthy avenue you can take to hone in on your ads’ efficiency is to use dayparting and geolocation together. Dayparting will schedule your ads to appear at certain times of day, while geolocation will show your ads only in certain places.

This is particularly useful for local businesses that have brick-and-mortar locations and want to get customers through the doors.

This takes plenty of audience research to get it right, but it’s a smart and common-sense way to optimize the resources you’re using on your PPC ads.

A stale PPC campaign has the potential to be one of your biggest search marketing holes in 2022, so don’t wait on this one.

Jump on your 2022 fixes now

There truly is no time like the present for fixing your search marketing loopholes. Any mistake that’s out there for any length of time is probably going to hurt you. But with the second half of 2021 already here, lots of businesses are setting their sights on 2022.

Become one of them. Follow these pointers to get ahead in your search marketing efforts, and it could make all the difference.

Kris Jones is the founder and former CEO of digital marketing and affiliate network Pepperjam, which he sold to eBay Enterprises in 2009. Most recently Kris founded SEO services and software company LSEO.com and has previously invested in numerous successful technology companies. Kris is an experienced public speaker and is the author of one of the best-selling SEO books of all time called, ‘Search-Engine Optimization – Your Visual Blueprint to Effective Internet Marketing’, which has sold nearly 100,000 copies.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

The post Now is the best time to stitch your search marketing loopholes before 2022 appeared first on Search Engine Watch.

post

The future of gaming and streaming: a networking and SEO arsenal

30-second summary:

As the world starts to return to normalcy, the gaming and live streaming industry need SEO, social networking, and online marketing for continued growthI spoke with industry influencers Alinity, Matt Rehwoldt, and eUnited’s General Manager and VP, Matt Potthoff on the industry’s current scenario, the obstacle course for amplified audience engagement, and the budding need for innovation

Over the past five years, the boom of the live-streaming, esports, and gaming industries has been stealing headlines not only in the tech industry but also in mainstream media.

That boom only increased its radius during the pandemic, which saw astronomical highs in terms of viewership numbers for the Amazon-owned Twitch streaming platform, Google’s YouTube, and even Facebook Gaming, who jumped more aggressively into the marketplace with the acquisition of Microsoft’s Mixer platform during the summer of 2020.

Since then, much of the world has started getting back to more normalcy, which means that studios are back to work on big project games, esports teams are heading back to regular competitions, and the streaming landscape continues its evolution.

Despite the boom, the industry lacks some key ingredients

But despite the impressive numbers, the industry as a whole still lacks some key ingredients that can not only take the industry to the next level, but also improve the business landscape of content creators as well.

More often than not, the industry is splintered off into a number of sectors that, aside from annual conventions and events, don’t often regularly network efficiently.

Compounding the limitations of networking efficiency is the void in marketing practices such as search engine optimization (SEO) and traditional internet marketing that content creators and brands are leaving on the table.

Some of the core complaints among streamers and content creators, among others, is – the lack of discoverability provided by their platforms, and how their growth seems bottlenecked and capped due to the lack of visibility.

Furthermore, content creators and brands often find themselves in the cycle of social media posting, which can lean heavily into monotony and automation – two major factors that drive down engagement.

Sure, you can blame the platforms themselves and you would be partially right. Social media platforms are a wide net of interests and demos, so posts may not hit at high percentages consistently. Streaming platforms seem to be staying the course, which is smart business as it has proven to be profitable, even during the most challenging economic crisis in nearly a century.

That leaves content creators, esports teams, game studios, and the industry as a whole, at a crossroads. Where innovation has seemed to bypass the needs for more connected networking and growth potential, many are forced to double down on the work despite the lack of return just to stay afloat.

Natalia Mogollon, better known as Alinity, is one of the most popular streamers on the Twitch platform, boasting over one million followers to her channel and had leveraged the platform to build one of the more recognizable brands in the streaming industry.

Streaming and content creators

To get an objective perspective on the matter, I caught up with gaming content creator, Alinity and Matt Rehwoldt, former WWE wrestler and content creator.

“In regards to networking with other creators, I feel like most creators currently use Twitter for that”

“The problem is that I don’t know which creators are genuinely interested in networking and which just want interactions in order to increase their following. It’s probably 50-50.

“But again, I think the market for small to medium size creators is huge. People that are starting to grow and want to meet other creators”

And it’s the market that remains largely untapped or maximized.

Outside of the most famous streamers in the world, many streamers may be stuck under a ceiling or bottlenecked when it comes to growth, and that is where the streaming side of the industry needs to evolve.

A few years ago, professional wrestler and content creator Matt Rehwoldt was involved in the WrestleMania 34 United States Championship match between Randy Orton, Bobby Roode, Jinder Mahalm, and Rusev, performing in front of over 78,000 people in New Orleans, Lousiana.

And while Rehwoldt is back in the industry with promotions such as New Japan Pro Wrestling and rumored to be heading to Impact Wrestling, the ‘Drama King’ has carved out a home for his brand on both Twitch and YouTube.

Despite his name recognition and work on some of the biggest wrestling stages in the industry, the limitations that platforms present can still negatively impact his content.

Matt Rehwoldt on the gaming industry and the need for SEO skills

“The biggest challenge facing content creators is always discoverability,”

“Twitch struggles with this the most and it’s been said to death by any “How To Grow On Twitch” video you see on YouTube – which is the very point. You need to bring people to Twitch from other sources as their search and discoverability is extremely limited.”

“Here I’ll refer your readers to Alpha Gaming’s Harris Heller. He makes some great points about Twitch’s weaknesses with the most glaring being its searchability.

The inclusion of things like highlights or clips is very cool, but why can’t I search “Crazy FRAG” and find a whole list of clips around those search terms? Then through watching things like that I find new creators.  So there needs to be more searchable content on Twitch where you don’t have to just go to the search bar and type the exact name of the stream you’re looking for.”

“Browsability is key,” he said.

But Rehwoldt also points out that YouTube may present better discoverability but also has its own setbacks.

“YouTube is better but there you’re competing in an even larger ecosystem against clickbait warriors and what feels like the whole world”

he points out.

Rehwoldt goes on to point out how SEO is not only impactful but a valuable resource to learn and utilize.

“That said, if you can take the time to teach yourself a little SEO and how to use titles and keywords properly, it’ll help you a lot. It’s something I still struggle with and am learning too.”

But like many streamers, Rehwoldt has been frustrated with the issues that hold back his content. He stresses the importance of understanding that it all comes down to patience and hard work.

“I’m still learning,”

Rehwoldt says.

“My channels are growing but not nearly as fast as I’d like them to.  So for me, it’s more about keeping my mind right. Do good work that I love and the growth seems to come. Not letting myself get discouraged because some video or stream didn’t “pop off” is key too.”

“Everyone points to people like Ludwig or other creators who blew up seemingly overnight and then get frustrated when they feel like they make similar quality content and the same doesn’t happen to them.”

Well there are two things to consider here: First, that often those creators didn’t blow up from “nowhere” and they’ve been working hard either behind the scenes or prior to launching their content and got seen by the right people at the right time. A classic case of preparation meets opportunity.

Secondly, life is also full of incredible exceptions.

People who explode into stardom because they went viral etc.  But never ever try to compare yourself to the exception. I’ve known and spoken to so many creators, those who make a living at it, and it takes years of trying and putting out content that you later look back on and shake your head. Trial and error everyone. Have patience with your work and yourself.”

Esports

While SEO is not prominent in sectors such as streaming, and the collective industry as a whole, it has trickled in with regards to the Esports industry.

Matt Potthoff is the general manager and Vice President of eUnited, and a former professional esports player who has won championships as a player, coach, and general manager.

eUnited

“eUnited has blossomed into a staple esports organization in North America since its inception in 2016”,  Potthoff said.

“We have competed across many titles and have accumulated over $3 million dollars in prize winnings.

eUnited’s most notable championships are winning the 2018 Smite World Championship and the 2019 Call of Duty World Championship. We pride ourselves on growing amateur talent into championship contender players over numerous gaming communities.”

Part of their growth has been the incorporation of SEO and internet marketing through leveraging social media.

“eUnited does use elements such as SEO to increase visibility when selling merchandise or showcasing new sponsors. Additionally, we help players revise their stream titles and descriptions for better chances of obtaining new viewership when users are searching for different topics on Twitch”

Potthoff points out that the integration of internet marketing, SEO, and targeted social networking can provide results and those results can impact profitability.

“eUnited leverages streaming platforms to grow their players’ brands and sell ads to sponsors by utilizing their player’s streaming audience. Most sponsorship activations in esports that aren’t held in person are done over streaming platforms like Twitch”

Innovation and moving forward with solutions

Regardless of the sector of industry, it seems the problems remain the same, and some success can be rooted in the implementation of SEO and optimized networking.

But how does the industry innovate to address this?How do content creators address the areas of need?How do we implement better networking and more meaningful connectivity between these different sectors?

Many brands and content creators face hurdles with finding these solutions. They may not have the budget to consistently contract a quality Internet Marketing & SEO agency, and the SEO agency market certainly doesn’t hone in on these offerings.

So, what is the solution?

I considered all of this when I initially launched Gamactica in October 2018. I asked myself these same questions, and I saw the very issues pointed out in this article when I started streaming.

This is why the foundation of what we have been building with Gamactica is rooted in SEO, internet marketing, and intuitive social networking for the industry. Award-winning internet marketing company Elite Rank Media is the backbone of the internet marketing initiatives and processes. Since 2009, the company has been providing marketing services to brands around the world and has been recognized for its work in both Medical SEO and localized Miami SEO marketing, among others.

An industry where content creators, streamers, gamers, esports teams, esports players, game studios and developers, and cosplayers are spread out so distantly on the social space is one that needs the innovation of improved connectivity.

Our purpose is to provide a professional social network to streamline social networking, bring these sectors together more efficiently, and provides the tools and resources that empower these brands and content creators to reach new levels.

And these are the innovations that can help push through the ceilings, break through the bottlenecks, and clear the hurdles that everyone seems to face, regardless of the industry sector.

Gamactica is implementing those innovations.

“I think the idea is very interesting,”

Alinity says of Gamactica.

“Most current social media platforms focus on relationships with our followings, but a new focus towards networking is innovative. It almost makes me think of LinkedIn.

“I feel like it has a lot of potential for connecting brands and creators, I think there is a big need in that regard. It seems like some streamers are really well connected and get lots of sponsorships, whereas the new creators have no idea how to get these. I think there is a big untapped market within the creators with about 100-500 concurrents (viewers)”

she adds.

“They have more tight communities and often get overlooked but I think there is a huge potential for brand deals with high return on investment for brands, as they tend to be more connected with their viewers. This connection becomes difficult once you get over 1000 concurrent viewers”

she continued.

Alinity points out the vitality of the current market size, the need for better networking, and industry innovation.

“I think the market for small to medium size creators is huge. People that are starting to grow and want to meet other creators. I think the large “whale” streamers would be a good influence for smaller ones to join.”

During the journey of Gamactica, it has been key to stand out as a unique platform, and showcasing how it stands alone is vital to the continued growth.

“I love the idea of something like Gamatica”,

Rehwoldt said.

“But I will be blunt – I’ve seen many trying to compete in this niche space as well. I myself have been approached by several ‘gamer social media’ sites where you open an account, you can link all your streams, socials etc, and it involves you in a like-minded community with the idea that you can all discover each other.

“The key here will be offering something to truly stand apart! Think outside the box!”

And that outside the box thinking is structured in Gamactica’s platform, community, and directories. Streamlining popular social networking features and intuitively interweaving them with the marketing and branding impact that is needed on a larger scale.

“I do think a platform that offers a solution to increase visibility for players is needed,”

Potthoff said.

“My only problem is that a majority of the users are on platforms such as Discord, Twitch, and YouTube.”

“I feel anyone can be discovered in gaming,”

he added.

“It just takes the right moment and presence to take advantage of a situation. If another platform is increasing the odds for a player or company to be discovered, they should definitely sign up and take advantage of it.”

Pushing the needed innovations is at the core of Gamactica’s journey, and implementing the proper concepts while listening to the industry, as a whole, will shape its continued growth.

Not only is the focus on connectivity and marketing, but also helping structure the platform to help combat the harassment and toxicity issues that plague the industry, and also help empower female creators and brands that are operating in a male-dominated sector.

The future requires innovation to achieve growth and continued success, and that journey is what Gamactica is dedicated to continuing.

Stay tuned for more articles in this series.

Anthony DiMoro is CEO of Gamactica. He can be found on Twitter @AnthonyDiMoro.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

The post The future of gaming and streaming: a networking and SEO arsenal appeared first on Search Engine Watch.

post

Six content ideas to supercharge your marketing in 2021

30-second summary:

Keyword research is at the heart of understanding where your business stands and what your end-users expectSurveying or monitoring your analytics is a great way of listening to your customers or readers for effective content ideasSeasonality is a great way to find fresh content ideas by finding angles where your primary topic overlaps with seasonal interestsCollaborate and meet real people – use every opportunity (events, meetups, live sessions) to talk to people and listen to what they’d be interested in consumingUse “question research” to understand the existing information gaps in the marketRe-package your old, better-performing content into new (updated) assets

If you feel like everything has already been written and you have no idea what else you can write about, here are six content ideas for you that help you come up with valuable and engaging content this year:

1. Use new keyword research tools

Keyword research is not just for SEO! They can give you in-depth insight into your audience’s interests, questions, and struggles. Research and address them in your content.

The key is to try a new tool from time to time. Why? Each tool uses a different data source or a different output or a different way to organize those keywords. Any of these will be enough to give you lots of content ideas.

Luckily, we have quite a few tools to choose from.

Kparser

This tool will give you pretty much everything you need to create a good topic list. Or at least point you in the right direction. Look at the left-hand channel to find popular concepts around your main topic and build your content around those!


Source: Screenshot by the author

Kparser offers a premium version for $69 a month but I’ve always been using its free version which is great!

KeywordTool.io

KeywordTool.io allows access to lots of data sources, including Google, Youtube, Amazon, Instagram, and Twitter.

Amazon keywords - content ideas for marketing
(Content ideas sourced from Amazon)

Source: Screenshot made by the author

The tool will give you lots of ideas for free but to see each keyword analysis, you need to upgrade to one of the listed plans.

nswer the Public

This one you may not have heard of. It features a man called ‘The Seeker’, who impatiently awaits your questions. You put in keywords or phrases, he suggests some interesting topics.

Apart from being a great keyword research tool, this one is also great for question research (see my #5 tip on the list!) Using different ways to group and organize your keyword lists will likely uncover more ideas. These grouping techniques include keyword clustering and semantic research.

Answer the Public
Source: Screenshot by the author

Answer the Public is freemium and comes at $79/month minimum if you pay for a year, but frankly I’ve never had to upgrade as the free version is simply awesome!

2. Turn to your actual customers for ideas

You know who you really need to listen to. Correct, your current and future customers. You want your content to make a difference for your bottom line, not just bring your word out there, no matter if anyone is there listening or not.

You don’t just want to be heard, you want to be heard by your target audience.

You can even gamify that process by building up your surveys with visualization tools, here are some extra tips on that.

You can offer a good mix of generic questions (like, ask about their lifestyle) which would help you build up your customers’ personas and target them better. Then come your brand-specific questions:

“What questions did you have when browsing our services?” “Were they sufficiently covered on the site?”

The latter will help you improve your site performance too.

The cool thing is that you will also be able to use your survey results in site content and articles, making your site intent-rich, trustworthy, and linkable.

It’s also a wise idea to set up a well-defined routine to help you record your customers’ questions as they come. This will help you in both content planning and social media goals.

Slack is a nice tool to help your in-team communication and idea-sharing. Simply set up a separate Slack channel and encourage your customer and support team to send your customers’ questions there as soon as they come across any.

Using your web analytics is another way to listen to your customers and readers. Finteza is a great solution to better understand which content and on-page elements your site users respond to best. It supports a variety of events including mouse-overs, clicks, and downloads allowing you to measure which content does a better job engaging your readers:

Conversion funnels and content's role in it
Source: Finteza

3. Take seasonal trends into account

There are holidays and seasonal trends to include in your content editorial plans. When you catch a trend, there’s always a huge boost of interactions, new followers, and clicks.

Using seasonal trends to create content ideas
Source: Screenshot by the author

The great thing about seasonal trends is that you can plan your editorial calendar months in advance because they are easy to predict and repeat yearly. This means you’ll be able to re-use your calendar as a reference point to structure your seasonal content strategy and improvise for maximum success.

Simply sit down and plan your content assets for upcoming big holidays, seasonal events like spring cleaning season, summer holidays, Amazon Prime Day, and other noteworthy days that are relevant to your target customers.

Editorial calendar for roadmap
Source: Screenshot by the author

You can use Google Spreadsheets to create your content roadmap. To better focus on ideation and get more inspired, I usually start with planning my seasonal content using a printable calendar which you can easily find using these steps.

There are handy calendar apps that can even integrate into WordPress to keep track of those holidays you may want to include in your social media editorial plan.

You can schedule social media updates as far as one year ahead to make sure there’s always something going on your brand channels no matter how busy you get.

4. Get out into the world

We have a tendency to look for our inspiration online because we are targeting an internet-based audience, which is totally understandable: you can discover so many wonderful topics on the web. It just isn’t the only place we can look and purely searching online actually limits our scope, and so our returns.

The most popular piece of content is one that comes from the real world. People love personal stories!

Go out into the real world. Seek out events in your industry, or things that are tangentially related. Discover how everyday experiences connect to your niche and use your social media channels as a platform to explain and share with others.

Get out of cyberspace and into meet-space!

A good way is to engage with your local community (now in a safe and socially distanced way!)

This serves as a great way to understand the pulse of your audience/target customers, their intent, and personal experiences that impact their decisions. Plus, you also earn a chance to introduce new people to your brand.

You can also connect with other local brands, businesses, and business owners and potentially work out some topic ideas that way.

5. Find out what people are asking online

Question research offers a few important marketing opportunities:

Questions give you lots of insight into what your target audience is struggling with and how to best help themQuestions are your best content ideation sourceCovering niche questions online opens up more organic search visibility opportunities including getting featured and ranking in “People Also Ask” resultsAsking a question on social media is one of the most important ways to increase your social media engagement because whenever they see a question mark, people have that natural reflex to stop and find an answer

So ask questions on social media often and engage with answers you receive.

If you are open to trying tools to bolster this exercise, Text Optimizer is a smart option. All you Just type your keyword into its “Topic Ideas” section and it will generate a list of topic ideas for you:

Questions for research and content creation
Source: Screenshot by the author

Every question is rated based on how many people are searching for it and how many sites are covering it – giving you a clear analysis of demand vs competition which informs your decision making.

The tool is paid and I am not aware of any alternatives. But the good thing is, question research will be mostly free. You will get some content ideas without the need to pay or register an account.

Quick tip: If you install their Google Chrome extension, most of that analysis will come for free as long as you use Google Chrome.


Source: Screenshot by the author

6. Learn the art of content re-packaging

Right off the bat, re-packaging content is going to be the best weapon in your arsenal. It takes what you already have and makes it stretch, getting more out of every piece you write. A lot of those prolific writers are using this tactic, albeit at its extreme. That is how they manage to get so much out without others writing for them.

So what does re-packaging content entail? It is creating new content directly from the old. Some ways to do that are:

Collecting articles into an ebook to give away on your site (As a bonus, this would also make a great lead magnetCreating a webinar with the information you have writtenTurning your content series into a (mini) email courseCreating newslettersRecording a podcast with the old post contentShooting a video with the old post contentConverting info from posts into infographicsMaking a Slideshare presentation with condensed slidesWriting new posts based on small details mentioned in old posts that have been expanded

These are only a few examples, but you get a general idea. A piece of content should never remain on its own without some form of recycled item coming out of it.

Looking at that list of ideas for re-packaging old content, did any of them stand out as forms of media you have never tried before? It may be time to start expanding what you create and produce something brand new.

This will attract a new kind of audience, one that is drawn to the media in question. Do you usually write blog posts? Start making infographics or videos. Never done a Slideshare slideshow? Consider it now, and see if it gets any bites.

You will be able to recycle your content better this way, and it will keep you from being burnt out. That will inevitably have an impact on the speed and quality of your content creation.

Content ideation isn’t easy and moreover, it is a continuous struggle. Let’s hope these ideas will get you out of that writer’s block!

Ann Smarty is the Founder of Viral Content Bee, Brand and Community manager at Internet Marketing Ninjas. She can be found on Twitter @seosmarty.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

The post Six content ideas to supercharge your marketing in 2021 appeared first on Search Engine Watch.

post

How to show the business value of your SEO proposal

30-second summary:

Your SEO proposal plays an instrumental role not just for your agency but also for your client’s businessForecasting needs to be a star element of your customer acquisition process – but how do you navigate these tricky waters?SEOmonitor dissects the entire thought process and action plan for youHere’s how to ensure realistic, practical, achievable, and mutually agreed milestones and budgets are set with your clients

Clients often ask for a forecast to estimate their ROI with this type of marketing investment. Agencies are caught between building a realistic business case and explaining that they’re all scenarios, not promises. Think about it like this – you both need to know where you’re going, or you won’t have a clue when you’re there. But it’s all about how you set expectations from the start. This is where your SEO proposal plays an instrumental role in customer acquisition and experience.

Let’s imagine the following scenario: a Client Service Director argues about the benefits of presenting a business case to a new lead to make the sell.

Yet, the agency’s CEO wants to make sure the initial internal evaluation is on point. After all, it makes sense to calibrate your model first and then show the opportunity.

With the right forecasting methodology in place, you can do both and prove your SEO services’ business value.

The big question is how to go about it.

Content created in partnership with SEOmonitor.

What does SEO success mean for your client’s business?

To invest in SEO, a client needs to understand how that strategy translates into sessions, conversions, and ultimately revenue. So, as an agency, you need to connect the business metrics with the non-brand organic traffic and keyword ranks – the data that you directly impact.

Keywords are influenced by many variables that you need to consider when designing a trustworthy methodology to create realistic SEO scenarios.

And even before that, the way you do your keyword research influences those scenarios:

What is the client’s industry trend like?What is their business trend? Are they in a growth phase, or are they plateauing?What is their market share in terms of organic real-estate (their visibility compared to their competitors)?

Understanding the opportunity for growth

The competitors’ keywords gap analysis

It’s common sense, but it can sometimes escape the client’s focus – showing them who their real online competitors are in terms of queries and search intent.

A perfume shop, for example, will be in tight competition with big retailers such as Amazon more than competing perfume shops, deciding to offer online services.

Exploring the client’s domain in connection with the competitor landscape will give you an overview of the overlapping and non-overlapping keywords, together with their key attributes (search volumes, seasonality, etc.). This is one significant way to understand which keywords are worth introducing into your SEO proposal and ulterior strategy so as not to get sidetracked by misleading keywords.

Continuing our perfume shop example, although the client might want to focus on a specific set of keywords, you’ll be able to make a compelling, data-based argument on why it’s important to improve non-overlapping keywords.

Let’s say you found out that a competitor to our perfume shop had dedicated pages for aroma-based perfumes, with listings that target “vetiver” or “white musk”. Replicating this won’t involve changing the client’s product line and will add new valuable keywords to the mix.

The client’s market share

Another way to evaluate the client’s business status quo is by using the Visibility metric as a market share indicator. Calculated as an impression share and weighted against search volumes, it shows you the growth potential compared to the client’s competitors and the total shares.

As it’s expressed as a percentage, you’ll know where to focus your attention.

For instance, if it’s a competitive market, and the main competitor has a Visibility of 70 percent, then improving the rankings for high-volume keywords in the top-three group will be a game-changer. You’ll also know which keywords to select for a winning SEO strategy.

SEO proposal - Strategy

Transparent calculations for a realistic timeframe

After thoroughly researching and selecting the targeted keywords at hand, modeling how the non-brand organic traffic might look if a particular performance is achieved in a timeframe of six or 12 months will help your agency set the right expectations.

To do so, you need to look at all the variables impacting your keyword list:

Search seasonality and the keywords’ year-over-year trendHow the inertial traffic influenced by seasonality only looks (as if the website’s rankings would stand still)The performance in time toward the SEO goal, calculated as linear or exponentialThe average CTR curve calculated for the top 10 positions for each mix of SERP features and device segmentation, showing you the actual clicks that manage to reach your clientThe long-tail keywords and their impact on forecasted traffic

With this model in mind, you get to estimate sessions and conversions instead of ranks. For instance, in SEOmonitor’s forecasting module, the estimation of the additional conversions is based on the estimated additional visits multiplied by the corresponding conversion rate of each keyword included in the calculation. You can verify each input and output at an individual keyword level and see what makes a realistic or too far-fetched scenario.

Thus, you transform the loaded notion of forecasting into a more tangible idea – various additional traffic scenarios which translate into possible business results, moving the conversation towards marketing added value.

To make a case for a certain scenario, you can highlight what their traffic would look like with and without the proposed SEO campaign, being transparent about what went into your calculations and what assumptions you’ve made.

Letting the client understand the overall opportunity and what’s in it for their business will help you set a common ground for success.

Is it the right budget for the client’s business now?

When your agency builds a business case, another important thing is to evaluate the direct connection between SEO performance and results, correlated to an objective benchmark that both, you and the client can easily gauge.

Compare the SEO budget and forecasted results to its equivalent in Google Ads, and you’ll have an external comparison showing the worth that SEO brings. For instance, if the estimated Google Ads Value for your realistic scenario is $55,000 for 12 months, then a $500 to $700 retainer seems more plausible than a $1,500 one.

In contrast, if the estimated Google Ads Value reaches $250,000+ for the same 12 months timeframe, it’s clear that we’re talking about international SEO on a highly competitive market and a $5,000 to $7,000 retainer at least.

Determining the pricing for your client SEO proposal

Instead of guesstimations and the painful back and forth of establishing a budget benchmark, you’ll now have an overview of where the business is and how you can contribute in terms of revenue. So these calculations can help you set the right price for that client profile.

Even if you choose not to put that forecasting scenario in your proposal and instead negotiate KPIs after the SEO technical improvements are in place (the third or fourth month of collaboration), you’ll have an important internal calibration tool at your disposal.

The forecasting exercise helps assess if the new client’s objective is worth it and keeps your agency accountable for the SEO strategy you propose.

Is the campaign going in the right direction?

An initial business case with variable scenarios helps the agency define success for the new client. Then, it’s just as important to track the SEO campaign’s progress once it’s in place. After all, forecasting is just a way to estimate a possible future and set “a north star” for both of you. The rest depends on how the strategy evolves against the shifting context.

Here’s where re-forecasting plays a significant part.

Perhaps the agency decides to share KPIs for the first time in the third or fourth month of collaboration after implementing the audit requirements. Or it’s time for the quarterly review, and the initial SEO strategy and subsequent forecasting are scrutinized. Either way, it’s crucial to revise and adapt.

Maybe there are new keyword lists to add and model into a traffic scenario or a digital PR opportunity to add to the overall plan. Maybe the client has additional products or services that they want to optimize that weren’t included in the starting plan.

For instance, coming back to our perfume shop and its pandemic challenges, it’s important to touch base regularly to see what new opportunities are in store. They might be looking to branch out in the home fragrance industry but don’t know how much demand is in their target market. As their SEO agency, you can re-pitch an SEO campaign based on search data for “home perfumes” and design a creative digital PR campaign with that hook.

This step of the client relationship-building process is an added advantage in proving how you’ve created business value and what more you can do.

Summary

Effectively communicating your proposed SEO campaign’s value is crucial for potential clients to decide if – 

the price is right, the timeframe is right, the ROI is worth it.

It’s also a way to keep your agency honest and accountable.

A trustworthy forecasting methodology helps with all of the above, as you get to:

Establish a common definition of what success looks like – rankings achieved for relevant keywords, Visibility achieved against competitors, and other established factors which directly translates to additional traffic, conversions, revenueEstablish a realistic budget based on the client profile and its Google Ads equivalent valueKeep track of the SEO objective and re-forecast when it’s the case to adjust the strategy

SEOmonitor’s forecasting module supports SEO agencies to do all that with reliable data and all the necessary variables, taking into account seasonality, YoY trends, and more.

Plus, with the Google Slides integration, you get a Proposal Builder that automatically pulls the forecast data and transforms your business scenario into a pitch-ready presentation.

SEOmonitor's SEO proposal builder model

The forecasting module is just one of the solutions SEOmonitor develops for agencies to acquire, manage, and retain more relevant customers.

Join us in our quest to bring more transparency to the SEO industry!

SEOmonitor SEO proposal builder

The post How to show the business value of your SEO proposal appeared first on Search Engine Watch.

post

The importance of accurate keyword difficulty scores

30-second summary:

Keyword difficulty (KD) scores help digital marketers understand potential search engine performanceKD scores are useful in building SEO strategies, filtering out ineffective keywordsLow competition keywords give an advantage in attracting trafficSome KD calculating tools may be inaccurate due to the use of limited parametersSemrush has developed a new formula for KD score calculations that it says has improved accuracy

With countless companies competing for the same audience, digital marketers need to develop a highly effective and targeted content strategy to find a way through the crowded market and connect with potential customers. Keyword difficulty (KD) is an essential metric to assist marketers in formulating an effective SEO strategy for reaching the top of search engine results pages (SERP).

Focusing on a keyword with a low KD score can achieve faster results with traffic from search engines as there is less competition. Whereas keywords with a higher KD score will typically have far more competition in search results, making it much harder to appear near the top of SERPs in the short term. Long-term improvements are achievable but will take time and require multiple SEO measures to be implemented.

KD calculation tools can determine how effective a keyword may be in search results. However, a lot can depend on the SEO tools that digital marketers are using. Such tools are not always accurate due to the limited parameters that can vary from developer to developer. The result is that the KD calculation may be inaccurate and even lead a digital marketer to believe that their keywords will perform better in practice than in reality.

Content created in partnership with Semrush.

Semrush, an online visibility management platform provider, has developed what it says is a proven formula to achieve an accurate KD percentage score based on in-depth research into SEO patterns and client feedback.

How Semrush’s Keyword Difficulty platform works

This year, Semrush released an updated version of its KD metric. The new formula was the result of extensive lab testing by the company’s team of data scientists and engineers. They studied patterns of SERP activity for approximately 120,000 keywords, covering more than 100 parameters and varying contexts to determine an accurate KD value. Alongside this, the teams analyzed the data to determine the difficulty that keywords would face in using SEO to appear on the first page of search results.

The three steps to decode your SERP standing and opportunities

Semrush’s platform has three steps to calculate the formula.

1. SERP analysis

The first involves SERP analysis, where the median value is identified for three metrics throughout URLs on the first page of search results. The three median values are:

The number of referring domains pointing to the ranking URLsThe authority score of the ranking domainsThe ratio of follow/no-follow links to the ranking URLs

2. Keyword parameter analysis

The second step is an analysis of keyword parameters. This considers the above SERP factors, alongside a closer inspection of individual keywords. All factors are weighted differently in Semrush’s formula regarding the likelihood of influencing the first-page ranking.

The parameter weighted the highest by some way is the median number of referring domains for ranking URLs, totaling 41.22 percent. While the second-largest weighted share is the median authority score for ranking domains at 16.99 percent. Search volume is third with 9.47 percent, and the median follow/no-follow ratio for ranking URLs is a fraction lower in the fourth position at 9.17 percent.

Other parameters include featured snippets, branded keywords, and site links, with the weighted share becoming progressively smaller. Factors that can harm the KD score are keywords with a high word count and no SERP features.

3. The calculations

The third step is the calculation itself. The formula also adapts for each country, taking a nation’s population size and the number of websites into account when calculating the KD score based on Semrush’s regional database.

What KD scores mean for your SEO performance

On Semrush’s KD platform, the user can enter up to 100 keywords at a time to check the KD score. Crucially, the platform can help the user find valuable low-competition keywords. KD scores can also be calculated for both long-tail and local keywords. In addition, the tool allows the user to compare their SEO strategy with competitors to see what is performing well and identify any keyword gaps.

The results provide the user with the KD rating and advice on what they need to do next to gain hits. At the lower end of the scale, scores of 0-14 percent are classed “very easy” with the strongest likelihood of new pages appearing near the top of Google rankings without the need for backlinks.

The next step up is 15-29 percent, which is considered “easy”. While there may be some competition, it remains possible to achieve a high ranking for new web pages. However, this will require quality content based on the keywords.

Things get progressively harder as the KD scores get higher. A score of 85-100 percent, for example, is classified “very hard”, where keywords face the strongest competition and the odds are stacked against new websites breaking through. A ranking is still possible through features such as on-page SEO, link building, and campaigns to promote content. In this instance, pay-per-click advertising may prove more beneficial.

To find out more about Semrush and its Keyword Difficulty platform download its recent whitepaper.

The post The importance of accurate keyword difficulty scores appeared first on Search Engine Watch.