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Spin-off Pages: a Bazooka for Your Local SEO

You’ve been on many sites that have them.  Your stronger competitors probably have some.  You may even have a few on your site.  In any case, what I call “spin-off pages” aren’t a new thing, but SEOs and business owners tend not to think of them often or at all, and almost never do they treat spin-off pages as a major part of their on-page local SEO work.  That’s a tough break for them, but great news for you.

What is a spin-off page?  It’s a new page you create that’s all about a more-specific version of a service/product/treatment for which you’ve already got a page on your site.

In other words, you identify a page on your site about a service (or other offering) you consider a high priority, you think of ways to bust that page into smaller chunks, and you create a page on each chunk.  (And you keep the original, broader page, and maybe even build it out more.)

The pages will probably overlap somewhat, but they shouldn’t be clones of each other.  Either they’re on different variations of a service, or they’re on different brands, or they’re about commercial versions of residential services, or they’re about the same service for different kinds of customers/clients/patients.

Bring out your inner Bubba from Forrest Gump (not only an expert on shrimp, but also a formidable local SEO).

 

What are examples of spin-off pages?

Below are examples of spin-off pages I did for clients.  (In many of my other blog posts I wheel out examples by name, though I think in this post it’s more interesting at this level of detail.)

Pest control example: we created not just a page on bee extermination, but also a page on hornet control, wasp control, yellow jacket control, and carpenter bee control.

Plastic surgeon example: we created not just a page on rhinoplasty, but also a page on rhinoplasty for teenagers, a page on revision rhinoplasty, a page on “ethnic” rhinoplasty, and others.

Electrician example: we created not just a page on lighting installation, but also a page on dimmer installation, recessed lighting installation, chandelier installation, pool lighting, and others.

Divorce / family-law attorney example: we created not just a page on child-custody cases, but also a page on joint custody, sole custody, and modifications of custody.

Couples’ therapist example: we created not just a page on couples counseling, but also a page on marriage counseling, relationship counseling, and relationship counseling for individuals.

Plumber example: we created not just a page on toilet repair, but also a page on toilet replacement, toilet installation, valve repair, and “bathroom plumbing.”

Auctioneer example: we created not just a page on “historical memorabilia,” but also a page on WWII memorabilia, sports memorabilia, political memorabilia, rock-n’-roll memorabilia, historical photographs, and more.

Dentist example: we created a page on “no insurance dentist,” rather than another page designed to rank for the term “dentist.”  (Good at attracting out-of-pocket patients, by the way.)

And many more.  (Just let me know what kind of example you’re looking for, if your business isn’t anything like those I mentioned.)  You can do spin-off pages regardless of what you do for a living.

 

 

How do spin-off pages help you?

In at least one of three ways:

They can help you rank for more-specialized search terms. Some of those will be easier to rank for, often because you’ll have fewer local competitors on them, and you may even rank across a wider swath of geography. Also, in some cases those pages will be all you need to pop into the Google Maps 3-pack for certain terms, perhaps as the only search result in Maps.You’ll have more pages that may rank for the broader search terms you haven’t been able to rank for. They’re more lines in the water. Often the page you hope or expect to rank isn’t the page that does rank.  I’m a big fan of what I often call reverse-siloing.  (I touch on that approach here and here, for starters.)Conversion rate and persuasiveness: They’ll compel more searchers to conclude, “These people know my situation and exactly what I need, and it sounds like they have experience with it.” You’ll convert more people into new customers, clients, or patients.

How can you think of spin-off pages for your business?

I wish I had an easy-to-describe system – or any system at all.  It’s a totaly case-by-case thing.  Still, here are a few ways you can get some ideas into the hopper:

Check out competitors’ sites, and the sites of businesses in your same industry that are not in your area. Even if they’re doing the rest of their local SEO badly, sometimes they have great page ideas.Go through existing “services” pages on your site, look for bullet-point lists, and ask: “Can I make a page on each of these points?”Write down a one-sentence description of each job you’ve done in the past month (or year, or whatever duration). Think of how each job has differed, and do a page on that specific scenario, or twist on your service, or type of person, etc.Dig through the search terms report in Google Ads (if you run ads)Try my other keyword-research ideas.

That’s pretty much it.  You may have to do a little site surgery to get the spin-off pages into your main navigation (like with a mega menu) and to lay down internal links in strategic places, but you probably don’t need to think too much about your spin-off pages.  Partly that’s because you’re adding pages, rather than overhauling existing pages.  Don’t think too hard about this one.  Later on you can always refine the pages and how they’re incorporated into your site.

In the meantime, you can and should keep an eye on your new pages over the next few months, see what kind of data you see in Search Console (especially the number of impressions), and at the first signs of life do another one.

 

As with working on your homepage and on your title tags, working on spin-off pages is one of a small handful of on-page local SEO activities that can help your organic rankings, your Google Maps 3-pack rankings, and your ability to rustle up new business from the kinds of people you most want to work with. A strategic use of your time and effort.

To what extent have you tried spin-off pages for your business?

Any examples of the strategy done very effectively – or badly?  (By the way, have you ever seen someone describe the same strategy in a different way.)

Do you want to use spin-off pages, but are stumped as to what kinds of spin-off pages you could make?

Leave a comment!

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What to Do If Google Auto-Updates Your Google My Business Info and Gets It Wrong

You probably know Google’s tendency to mess with the business info you put in your Google My Business dashboard.  Whether Google emptied fields you filled out, or “corrected” basic facts about your business, or injected info that may be 100% wrong, the telltale orange writing in the GMB dashboard is always a hassle and sometimes a big problem.

 

 

Google’s “we know better than you do” MO got worse throughout 2020.  Around the time it temporarily froze some GMB features, Google started piling on new features at an even-faster pace than it had before.  Sometimes Google would fill out those new fields or check those new boxes for you, and often not correctly.  Also, Google started more frequently overwriting or removing old info – info you may have put in your GMB dashboard years ago and thought was safe at home plate.

Some of my favorite auto-updates are when Google tells you your business is closed on a certain holiday, and when it insists the entrance to your business is wheelchair-accessible.  Not sure the AI is that good yet.

 

COVID and the lockdowns and related events may or may not have helped Google’s long-term effort to make your GMB page a substitute for your website, but Google has succeeded in making one’s GMB page a bigger chore than one’s website.

Besides rejecting shaky auto-edits, what should you do when Google keeps overwriting your Google My Business dashboard info?  Google doesn’t tell you much, but I suggest you update the GMB landing page on your website – most likely your homepage – with the info you want to stay put in your GMB dashboard.

In other words, make at least your landing page (and possibly more of your site) contain all of the info you want on your GMB page.

If Google’s editing your business name, make sure the name you want on your GMB page is in the main body content your landing page (again, probably your homepage), in the footer, on your contact page, and so on.  Make it verbatim.

If Google’s editing or rejecting your categories or “services” fields or both, add to your landing page a blurb on each of those services or offerings, with a link to a dedicated page where you describe that offering in more detail.  (That’s something I suggest you do anyway, no matter what.)

If Google’s rejecting certain towns or regions in your “service area,” mention those places on your landing page and in your footer.

If Google has gotten your “COVID-19 info” link or “Appointments” link wrong, make sure your landing page includes at least one easy-to-find link to that page.

You get the idea.  I’ve found that updating the landing page of your site is the best way to override Google’s auto-updates of these fields:

Business nameCategoriesService areasCOVID link“Appointments” linkServices

As you might guess, updating your landing page is not a surefire way to get your info to stick and for Google to lay off the auto-updates.  If your important listings are a mess, or if customers or competitors persistently submit Google Maps edits on your GMB page, you may still have difficulty getting your preferred GMB dashboard info to stick.

 

What if Google is messing with the address, phone number, or business hours you put in GMB?  You should still update your landing page to reflect the info you want on GMB, but I haven’t seen that work as consistently.  That may be a citation/data-hygiene issue: You’ll probably need to update your other, non-Google listings before Google will stop with the auto-updates.  Similarly if GMB gets your website / landing page URL wrong.  That’s more likely the result of having the wrong URL on your other listings, or it may even be a canonicalization problem.

If Google’s aim truly is to make it unnecessary for searchers to visit businesses’ websites, then it only makes sense that Google’s first priority is to vacuum up the business info on your site.  But some businesses’ sites have a ton of pages or are hard to crawl or both, and most business owners are pretty bad at keeping all pages up-to-date.  So it only makes sense that Google also narrows its focus to what’s on the landing page URL of your site.

We tend to work on local SEO in stages or in a slapdash way, so it’s easy to forget about what’s on your site when you’re looking at what’s in GMB, and vice versa.  So Google’s auto-updates and overwrites may be a simple problem, and may have a simple solution

 

One upside of possibly needing to work on your homepage / landing page to get the auto-updates off your back is that you may pop into the local pack for more search terms, and are even more likely to expand the range of terms you rank for in the organic results.

TL;DR: make sure whatever info you want on your Google My Business page is also on the landing page URL of your site, in crawlable text (not an image or video or animation), and worded plainly.

To what extent are stubborn GMB auto-updates a problem for you now?

What have you tried, and how well has it worked (or not worked)?

Leave a comment!

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Now is the best time to stitch your search marketing loopholes before 2022

30-second summary:

Confused users don’t spend moneyYour search marketing needs to thread in your brand’s messaging, targeting, design, and overall experience to ensure trust, clarity, and eventual salesSEO pioneer, serial entrepreneur, and best selling author, Kris Jones helps you weave a tight SEO and search marketing strategy before 2022 ushers in

If you spend enough time in the digital marketing space, even if you focus on just one area of it, you’ll eventually catch wind of the intersection of SEO, paid media, web design, and link building. There’s no avoiding it since all these areas run together to ideally form a strong online presence for a business. Within that context, if you’ve ever been the one to devise a digital strategy for yourself or your clients, you’re probably familiar with the types of market niches that would push a business to focus more on SEO or paid search marketing.

SEO is obviously a fantastic tool for just about anyone, but don’t discount the power of paid media. Each has its pros and cons, and when done the right way, neither is going to hurt you.

What will hurt you, however, is making mistakes in your efforts and then letting them go for a long time. Weak points in your SEO and paid media can be tricky things. They can harm your digital presence in the long term and yet be difficult even to detect unless you really know what you’re doing.

With the home stretch of 2021 right around the corner, now is the best time to stitch up those holes in your search marketing for 2022. Here are four tips for cleaning up your SEO and paid media marketing.

1. Stop writing for keywords over topics

SEOs know the old story, but here it is again for anyone who doesn’t. Ten to twenty years ago, it was a popular practice to keyword-stuff on web pages. That just meant overusing a certain keyword on a page in an attempt to get Google to rank the page more highly.

In 2021, we know this is a bad practice because it doesn’t help users to answer their questions. What answers questions for online users today is content that discusses popular topics rather than just keyword-spamming.

You can use popular topic-research tools such as BuzzSumo, Answer the Public, or Semrush to find topics relevant to your desired industry niche. Then, do your own research to generate content that’s useful. Always think of the user first.

Keywords still have their place, though. Google needs to match up queries with content, and the content that makes the smartest, most useful, and natural use of keywords will tend to perform better. Content needs to have keywords in its headings and also use naturally within the body. But don’t think that you need to overuse keywords or focus your content completely around the keywords. Instead, determine the intent of the keywords and align that with your topic research to create killer content that ranks.

2. Don’t abandon paid media message consistency

When your search marketing includes paid media, too, you have a whole other set of guidelines to follow. Again, everything you do should be with users in mind. Put yourself in their place. How would you respond to this ad if you saw it?

Then, click through to the landing page to make sure everything still makes sense. The thing is, here is where PPC specialists can fail if they aren’t careful.

With paid media, you’re using ads to get people to do things. That’s what you have available: words and images on little square ads on web pages or paid search results on the SERPs.

Sounds straightforward, right? As long as you do your research and get the ads’ messaging correct, you should be golden.

Except you can go way wrong if your messaging isn’t consistent across the entire paid search journey. Your landing pages need to contain the same type of messaging as your ads. They need to reference the information users saw when they first clicked the ad.

That shows continuity across your paid campaigns. Without that continuity, without landing pages that reference offers or claims made in ads, users will be confused. They’ll wonder if they clicked the wrong ad or got taken to the wrong website.

And confused users don’t spend money.

Think about it this way: it’s been estimated that it takes between five and seven impressions before one user remembers a brand. Five to seven! It can be challenging enough to reach those numbers but imagine if you tried to get there without brand consistency. You’d be setting yourself up for failure, plain and simple.

The solution is once again to think like a user. Go through all the elements of a paid search user’s journey. If the messaging and branding flow logically and actually make sense, you may have a winning campaign on your hands.

3. Don’t ignore poor site UX

I said at the outset that the different areas of digital marketing all have the potential to intersect and flow together. Here is where SEO and web design meet up: website UX.

SEOs can spend all day researching keywords, writing content, optimizing meta tags, and building backlinks, but users probably aren’t going to do what you want if your website has a terrible layout and design, not to mention if it isn’t optimized for the mobile experience.

But don’t just listen to me – read the numbers. According to Intechnic, 67 percent of online users say that a badly designed website negatively affects their impressions of a brand. That is a huge figure, to put it mildly.

When Google’s spiders crawl a site, they do so logically, as a human would. That means the main navigation needs to set out the content your site has and be clear about where users can go to find certain information.

Now, what qualifies as a “good” layout? It’s simple when you think about it, and yet so many websites struggle to do it. The main navigation needs to show users all the vital areas of a site. Whatever business you’re in, your nav should show your main services first, followed by a blog if you have one (you should), an “about us” section, and a contact tab.

That setup right there covers all the main points that you’ll need to keep users engaged. Now, how everything else breaks down from there is up to you, but again, keep it logical. Your main services tab should have a submenu of all your main services, your locations tab can break down to show your different business locations, and so on.

Also, you absolutely cannot forget accessibility when you’re talking about website UX today. Accessibility, of course, is the capability of any piece of website content to be consumed and understood by people with a range of physical or mental disabilities. Not only is this simply a good business practice, but it’s also just inclusive and courteous.

Website accessibility includes considerations such as making content available to the visually and hearing impaired, ensuring your web pages are navigable with a keyboard only instead of just with a mouse, and choosing colors that don’t clash so color-blind people have no trouble reading your content.

Makes sense, right?

It’s important that it does make sense because if neither human users nor Google can understand how to navigate your website, you probably won’t rank for your desired keywords.

4. Don’t set and forget PPC

If you’re a business owner and are doing your own digital marketing, or if you employ one (possibly overworked) specialist to do it for you, it can be more than a little tempting to engage in the “set it and forget it” mindset.

Small to medium-sized businesses have so much to do just running themselves that putting sufficient effort into digital marketing can seem like too much of a stretch.

You may think that you’ve come up with a pretty effective PPC ad campaign that contains all the right visuals and messaging and hits all the right audience marks. And maybe you have, for now.

But you can’t set and forget anything in PPC or digital marketing more generally. Trends change, markets shift, consumers move on. You have to check in on your ads’ performance over time to see if you’ve recently fallen flat. Because if you have, then you’re wasting a lot of effort maintaining ads that aren’t converting.

Instead of letting things go like this – put the time into analyzing your ads’ performance, particularly in the time immediately following the start of the campaign. You want to ensure things are running as you predicted and tweak them if they aren’t.

While you’re at it, set aside some time to research how you can optimize your PPC campaigns’ resource consumption. The best campaigns are obviously the most efficiently performing ones, and so how can you do better?

Try reworking your ad copy. It sounds simple, but as you know, more relevant ad copy drives click-through rates and Quality Scores. And high-quality scores reduce your cost per click and cost per conversion.

Another money-worthy avenue you can take to hone in on your ads’ efficiency is to use dayparting and geolocation together. Dayparting will schedule your ads to appear at certain times of day, while geolocation will show your ads only in certain places.

This is particularly useful for local businesses that have brick-and-mortar locations and want to get customers through the doors.

This takes plenty of audience research to get it right, but it’s a smart and common-sense way to optimize the resources you’re using on your PPC ads.

A stale PPC campaign has the potential to be one of your biggest search marketing holes in 2022, so don’t wait on this one.

Jump on your 2022 fixes now

There truly is no time like the present for fixing your search marketing loopholes. Any mistake that’s out there for any length of time is probably going to hurt you. But with the second half of 2021 already here, lots of businesses are setting their sights on 2022.

Become one of them. Follow these pointers to get ahead in your search marketing efforts, and it could make all the difference.

Kris Jones is the founder and former CEO of digital marketing and affiliate network Pepperjam, which he sold to eBay Enterprises in 2009. Most recently Kris founded SEO services and software company LSEO.com and has previously invested in numerous successful technology companies. Kris is an experienced public speaker and is the author of one of the best-selling SEO books of all time called, ‘Search-Engine Optimization – Your Visual Blueprint to Effective Internet Marketing’, which has sold nearly 100,000 copies.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

The post Now is the best time to stitch your search marketing loopholes before 2022 appeared first on Search Engine Watch.

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How to show the business value of your SEO proposal

30-second summary:

Your SEO proposal plays an instrumental role not just for your agency but also for your client’s businessForecasting needs to be a star element of your customer acquisition process – but how do you navigate these tricky waters?SEOmonitor dissects the entire thought process and action plan for youHere’s how to ensure realistic, practical, achievable, and mutually agreed milestones and budgets are set with your clients

Clients often ask for a forecast to estimate their ROI with this type of marketing investment. Agencies are caught between building a realistic business case and explaining that they’re all scenarios, not promises. Think about it like this – you both need to know where you’re going, or you won’t have a clue when you’re there. But it’s all about how you set expectations from the start. This is where your SEO proposal plays an instrumental role in customer acquisition and experience.

Let’s imagine the following scenario: a Client Service Director argues about the benefits of presenting a business case to a new lead to make the sell.

Yet, the agency’s CEO wants to make sure the initial internal evaluation is on point. After all, it makes sense to calibrate your model first and then show the opportunity.

With the right forecasting methodology in place, you can do both and prove your SEO services’ business value.

The big question is how to go about it.

Content created in partnership with SEOmonitor.

What does SEO success mean for your client’s business?

To invest in SEO, a client needs to understand how that strategy translates into sessions, conversions, and ultimately revenue. So, as an agency, you need to connect the business metrics with the non-brand organic traffic and keyword ranks – the data that you directly impact.

Keywords are influenced by many variables that you need to consider when designing a trustworthy methodology to create realistic SEO scenarios.

And even before that, the way you do your keyword research influences those scenarios:

What is the client’s industry trend like?What is their business trend? Are they in a growth phase, or are they plateauing?What is their market share in terms of organic real-estate (their visibility compared to their competitors)?

Understanding the opportunity for growth

The competitors’ keywords gap analysis

It’s common sense, but it can sometimes escape the client’s focus – showing them who their real online competitors are in terms of queries and search intent.

A perfume shop, for example, will be in tight competition with big retailers such as Amazon more than competing perfume shops, deciding to offer online services.

Exploring the client’s domain in connection with the competitor landscape will give you an overview of the overlapping and non-overlapping keywords, together with their key attributes (search volumes, seasonality, etc.). This is one significant way to understand which keywords are worth introducing into your SEO proposal and ulterior strategy so as not to get sidetracked by misleading keywords.

Continuing our perfume shop example, although the client might want to focus on a specific set of keywords, you’ll be able to make a compelling, data-based argument on why it’s important to improve non-overlapping keywords.

Let’s say you found out that a competitor to our perfume shop had dedicated pages for aroma-based perfumes, with listings that target “vetiver” or “white musk”. Replicating this won’t involve changing the client’s product line and will add new valuable keywords to the mix.

The client’s market share

Another way to evaluate the client’s business status quo is by using the Visibility metric as a market share indicator. Calculated as an impression share and weighted against search volumes, it shows you the growth potential compared to the client’s competitors and the total shares.

As it’s expressed as a percentage, you’ll know where to focus your attention.

For instance, if it’s a competitive market, and the main competitor has a Visibility of 70 percent, then improving the rankings for high-volume keywords in the top-three group will be a game-changer. You’ll also know which keywords to select for a winning SEO strategy.

SEO proposal - Strategy

Transparent calculations for a realistic timeframe

After thoroughly researching and selecting the targeted keywords at hand, modeling how the non-brand organic traffic might look if a particular performance is achieved in a timeframe of six or 12 months will help your agency set the right expectations.

To do so, you need to look at all the variables impacting your keyword list:

Search seasonality and the keywords’ year-over-year trendHow the inertial traffic influenced by seasonality only looks (as if the website’s rankings would stand still)The performance in time toward the SEO goal, calculated as linear or exponentialThe average CTR curve calculated for the top 10 positions for each mix of SERP features and device segmentation, showing you the actual clicks that manage to reach your clientThe long-tail keywords and their impact on forecasted traffic

With this model in mind, you get to estimate sessions and conversions instead of ranks. For instance, in SEOmonitor’s forecasting module, the estimation of the additional conversions is based on the estimated additional visits multiplied by the corresponding conversion rate of each keyword included in the calculation. You can verify each input and output at an individual keyword level and see what makes a realistic or too far-fetched scenario.

Thus, you transform the loaded notion of forecasting into a more tangible idea – various additional traffic scenarios which translate into possible business results, moving the conversation towards marketing added value.

To make a case for a certain scenario, you can highlight what their traffic would look like with and without the proposed SEO campaign, being transparent about what went into your calculations and what assumptions you’ve made.

Letting the client understand the overall opportunity and what’s in it for their business will help you set a common ground for success.

Is it the right budget for the client’s business now?

When your agency builds a business case, another important thing is to evaluate the direct connection between SEO performance and results, correlated to an objective benchmark that both, you and the client can easily gauge.

Compare the SEO budget and forecasted results to its equivalent in Google Ads, and you’ll have an external comparison showing the worth that SEO brings. For instance, if the estimated Google Ads Value for your realistic scenario is $55,000 for 12 months, then a $500 to $700 retainer seems more plausible than a $1,500 one.

In contrast, if the estimated Google Ads Value reaches $250,000+ for the same 12 months timeframe, it’s clear that we’re talking about international SEO on a highly competitive market and a $5,000 to $7,000 retainer at least.

Determining the pricing for your client SEO proposal

Instead of guesstimations and the painful back and forth of establishing a budget benchmark, you’ll now have an overview of where the business is and how you can contribute in terms of revenue. So these calculations can help you set the right price for that client profile.

Even if you choose not to put that forecasting scenario in your proposal and instead negotiate KPIs after the SEO technical improvements are in place (the third or fourth month of collaboration), you’ll have an important internal calibration tool at your disposal.

The forecasting exercise helps assess if the new client’s objective is worth it and keeps your agency accountable for the SEO strategy you propose.

Is the campaign going in the right direction?

An initial business case with variable scenarios helps the agency define success for the new client. Then, it’s just as important to track the SEO campaign’s progress once it’s in place. After all, forecasting is just a way to estimate a possible future and set “a north star” for both of you. The rest depends on how the strategy evolves against the shifting context.

Here’s where re-forecasting plays a significant part.

Perhaps the agency decides to share KPIs for the first time in the third or fourth month of collaboration after implementing the audit requirements. Or it’s time for the quarterly review, and the initial SEO strategy and subsequent forecasting are scrutinized. Either way, it’s crucial to revise and adapt.

Maybe there are new keyword lists to add and model into a traffic scenario or a digital PR opportunity to add to the overall plan. Maybe the client has additional products or services that they want to optimize that weren’t included in the starting plan.

For instance, coming back to our perfume shop and its pandemic challenges, it’s important to touch base regularly to see what new opportunities are in store. They might be looking to branch out in the home fragrance industry but don’t know how much demand is in their target market. As their SEO agency, you can re-pitch an SEO campaign based on search data for “home perfumes” and design a creative digital PR campaign with that hook.

This step of the client relationship-building process is an added advantage in proving how you’ve created business value and what more you can do.

Summary

Effectively communicating your proposed SEO campaign’s value is crucial for potential clients to decide if – 

the price is right, the timeframe is right, the ROI is worth it.

It’s also a way to keep your agency honest and accountable.

A trustworthy forecasting methodology helps with all of the above, as you get to:

Establish a common definition of what success looks like – rankings achieved for relevant keywords, Visibility achieved against competitors, and other established factors which directly translates to additional traffic, conversions, revenueEstablish a realistic budget based on the client profile and its Google Ads equivalent valueKeep track of the SEO objective and re-forecast when it’s the case to adjust the strategy

SEOmonitor’s forecasting module supports SEO agencies to do all that with reliable data and all the necessary variables, taking into account seasonality, YoY trends, and more.

Plus, with the Google Slides integration, you get a Proposal Builder that automatically pulls the forecast data and transforms your business scenario into a pitch-ready presentation.

SEOmonitor's SEO proposal builder model

The forecasting module is just one of the solutions SEOmonitor develops for agencies to acquire, manage, and retain more relevant customers.

Join us in our quest to bring more transparency to the SEO industry!

SEOmonitor SEO proposal builder

The post How to show the business value of your SEO proposal appeared first on Search Engine Watch.

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Multilingual SEO for voice searches: Comprehensive guide

30-second summary:

Search engines are laser-focused on improving user experience and voice search plays an increasingly key roleWith 100+ global languages, people are prone to searching in their native languageHow do you optimize your website for multilingual search while keeping a natural and conversational tone?Atul Jindal accurately guides you through the process

Google is now recognizing119 different languages on voice search. Which is great for user experience. But it makes ranking a bit more challenging for website owners, especially those who host multi-linguistic traffic. Website owners must act to cater to these people who are taking a different linguistic approach to search. That’s where multilingual SEO comes in, done with voice search in mind.

But before we begin digging deeper into multilingual SEO for voice search, let us first introduce the search of the future aka multilingual voice search.

What is Multilingual Voice Search?

With the evolution of technology, search engines like Google, Bing, Yandex, and others work towards enhancing their user experience and making the search easier than ever.

Keeping up with these efforts, they now let people talk to them in their own language, understand it and yield the results they were searching for.

Moreover, more than 23 percent of American households use digital assistants, and nearly 27 percent of people conduct voice searches using smartphones. This number is expected to increase by more than nine percent in 2021 alone.

This means, more and more people will converse with Google in languages other than English. Like, a German native is likely to search for something by talking in German. A native Indian could use any of the 100+ languages spoken in India, and a US national may use English, Spanish, or some other language.

This increase in the popularity of voice assistants, multilingual voice search inadvertently leads to an increase in the demand for multilingual SEO for voice search.

But do you need to optimize your website for multilingual searches? Yes. How else will your website reach your target audience that searches in their native language?

Combining Multilingual SEO with voice search

So far, there are guides only for either multilingual SEO or for voice search. However, gauging the rising importance of this relatively new search, we present you with a guide that combines voice search and multilingual SEO.

What is Multilingual SEO?

Multilingual SEO is a practice that adapts your website to cater to your target audience that uses multi-linguistic search. It involves translating the web page, using the right keywords, and optimizing the web page accordingly. We will go into the details below.

Notice how Google yields Hindi results for a search conducted in Urdu/Hindi. That’s because these results were optimized for multilingual voice searches.

Voice search: The search of the future

Voice searches are hugely different from regular typing searches. When typing, you want to do minimum physical effort, that is typing, and get results. Anyway, when speaking, you are not doing any physical effort and just talking. Therefore, voice searches tend to be longer and have a more conversational style and tone.

Let’s take an example

A person looking for a Chinese restaurant will go about it in two different ways when using voice search and regular search.

When typing, this person will type something like “best Chinese restaurant near me.”

On the other hand, when using voice search, he or she will simply say “Hey Google, tell me about the best Chinese restaurants I can go to right now.”

Do you see the difference? To optimize for voice assistants, you have to adapt to this difference when doing SEO.

Adding the multilingual touch to this and you’ll have a multilingual voice search.

From the example above, I searched for the weather in my city.

If I were typing, I simply would’ve typed “[my city name] weather.”

However, when using voice, I used a complete phrase in my native language, and google yielded results in that language. These results showed that they were optimized for multilingual voice searches.

How to Do Multilingual SEO for Voice Searches?

Now, if you want to cater to a global audience and expand your reach. And you want your website to rank when your target audience searches for something you offer, in their own language, you need multilingual SEO.

Below we are discussing some steps to optimizing your website for multilingual searches:

Keyword Research

No SEO strategy can ever start without keyword research. Therefore, before you begin doing multilingual SEO for your website, you need to perform proper keyword research

When translating your website, you can’t just translate the keywords or phrases. Because a keyword that has high search volume in one language may not be that viable when translated in another language.

Let’s look at a case study from Ahrefs to understand this point.

Ahrefs looked at the search volume for the key phrase “last minute holidays.” They found out it received 117k searches from the UK in a month.

However, the same phrase translated into French “ Vacances dernière minute.” Had a total search volume of 8.4k.

keyword list - geography specific

The findings from this case study go to show the importance of independent keyword research for multilingual SEO. Because simply translating the keywords won’t yield good results.

So, what you can do is pick up the phrases from your original website, which we assume is in English and is optimized for voice search. Translate them. Brainstorm additional relevant keywords and plug them into any of the keyword research tools to see their search volume and competition.

Additionally, keywords for voice searches are different from regular keywords as you need to take an intuitive approach by getting to your target audience’s mind to see what they think and speak when searching. And how they do it. Then use these phrases to go ahead with your keyword search and make a list based on high search volume and low competition.

Translation

Once you have a list of keywords you want to optimize, the next step is to translate the content that’s already there on your website and optimize it with the keywords.

When translating a website, the best approach is to hire a human translator who is a native speaker of the target language.

You may be tempted to use Google Translate or some other automatic translation tools. But even though Google endorses its translators, it leaves a subtle recommendation on using human translators. Because robots are yet to come as far as competing and beating humans. At least when it comes to translations.

translation code for multilingual seo

Additionally, make sure the translator aligns the content with the tone of your original website.  

Hreflang Annotation

Here comes the technical part. Did you really think you can get by multilingual SEO without getting involved in the technicalities?

Hreflang annotation is critical for websites that have different versions in different languages for various searches.

It enables Google to identify which web page to show to which visitor. For example, you don’t want your English visitors to land on the French version of your page. Using Hreflang will enable you to receive English visitors on the English page, and French-speaking people on the page in French.

Another important attribute that will go in your website’s code when doing multilingual SEO is the alternate attribute. It tells the search engine that a translated page is a different version, in an alternate language, of a pre-existing page and not a duplicate. Because Google cracks down on duplicate pages and can penalize your website if you haven’t used the alternate tag.

URL structure

You can’t discuss multilingual SEO, without talking about URL structure.

When doing multilingual SEO, you are often saving different versions of your website under the same domain. This means, you have to create a URL structure for each version, so the search engine can take the visitor to the right page.

When it comes to URLs for multilingual websites, you have many options, and each option has its pros and cons. You can check out how Google lists these pros and cons in the image below.

url structure

Source: Google Search Central

Confused about which URL structure to use?

You can choose any option as per your preferences. According to Google, no URL structure has a special impact on SEO except using parameters within URLs. I personally think using a sub-domain as Wikipedia or Sub-folder/directory as Apple, are the easiest options to create a multilingual site. But if you’re using WordPress then you can use a plugin like Polylang to multi-lingual.

Content style

The content writing style is quite important when optimizing your website for multilingual SEO. your content should be more focused on conversational style rather than academic or complex sentence structures. As said, voice-related queries are mostly in questions format, so faqs, short paragraphs with more emphasis on addressing questions will be better for voice-related search queries.

The importance of multilingual SEO for Voice Search

Now that you know how to set your website formultilingual SEO, you might be wondering whether it is worth all the hassle.

If your website sees a lot of multilingual traffic, you have no other choice than to go for multilingual SEO for voice search because,

Voice search is the future of search 51 percent of people already use it for product research before buying. Therefore, starting with multilingual voice search right now will prepare you to tackle the challenges of search and SEO that the future brings.Your business can’t grow all that much unless it personalizes its offerings to the visitor. In this case, speaking to them in their own language adds up to a good user experience.Multilingual SEO will expand your website’s reach by catering to multi-linguistic searchers. If your business is global or spread to multiple countries with different languages, and your website is restricted to only English, I bet you must be missing a big chunk of easy traffic. Which would be difficult with English keywords with higher competition globally and keywords difficulty.

Final thoughts

Multilingual SEO for voice search is something that you’ll see all website owners (who receive multilinguistic traffic) doing in the future. Therefore, it is better to start now and get ahead of your competitors.

The key takeaways for optimizing your website for multilingual voice searches are target language keyword search, human translation, hreflang tags, and the right URL structure.

With the right keyword research, a meaningful translation, thorough technical SEO, and by using the URL structure that fits best with your unique web requirements, you can enjoy riding the wave of multilingual voice search when it arrives, and it will arrive soon.

Atul Jindal is Sr. Web Engineer at Adobe Research.

The post Multilingual SEO for voice searches: Comprehensive guide appeared first on Search Engine Watch.

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Quora and Reddit: Powerhouses for SEO and marketing in 2021

30-second summary:

Reddit is the seventh most popular website in the US while Quora has a DR of 91These factors make for great opportunities to build your brand’s online presence and enhance your E-A-T standingThis comprehensive guide helps you take advantage of Quora and Reddit marketing

Get ready to take advantage of the resources that two-third of marketers and SEO specialists miss out on. We’re talking about Quora and Reddit Marketing and you’re about to know how they can bring tons of value to your business.

Raising brand awareness, driving traffic, and diversifying your link profile with useful backlinks – all that is more than feasible with the right, out-of-the-box approach.

Let’s dive right in and take a look at the pros, cons, and everything in-between concerning the promotion of your website on Reddit and Quora.

Content created in partnership withCrowdo

What makes these two solid platforms for SEO and marketing?

According to Alexa, Reddit is the seventh most popular website in the US, surpassing even Wikipedia. It’s a community-based platform with 130K+ niche-based subreddits brimming with highly active users.

Although different from Reddit in terms of structure, Quora is equally worthy of marketers’ attention. It’s a Q&A platform with a DR of 91, making it a highly trustworthy resource, frequently shown in SERP.

Both platforms have strict moderation and high content standards, which means no spamming or self-promotion is allowed. Google is known to favor links from clean unspammed resources, which is why backlinks from either of these platforms will be useful for your backlink portfolio.

Apart from that, expanding your brand’s online presence is crucial for the EAT Google algorithm. This is aimed to provide users with relevant, and useful information.

This is where Quora answers and Reddit comments and posts come into play. Submitting helpful and informative answers can get you far in your promotion strategy, but let’s first start with some theory.

re backlinks from Reddit and Quora useful for SEO?

Many SEO specialists don’t consider Quora and Reddit viable sources for link-building because the backlinks coming from these platforms are nofollow.

Taking into account the myth about the uselessness of nofollow links – nofollow translates into no-good for them.

This misconception is easy to clear up:

Your backlink profile looks suspicious to Google and other search engines if it contains dofollow links exclusively. Diluting it with good nofollow links allows creating an organic-looking and diversified link profile.Google perceives nofollow links as “hints,” which means they still have a positive effect on your promotion. Even Google’s John Mueller confirmed it, just take a look at the tweet below.

John Mu on backlink building on Quora

How to get the most out of Quora: A step-by-step guide

1. Create a well-thought-out user profile

A thorough and properly formatted user profile is essential for Quora. Your profile should look trustworthy for your answers to be considered valuable and included in the feed. Here are some points you need to include:

Fill out the “About me” section with information about you and your occupation. Don’t shy away from going into details if it can truly benefit your credibility as an expert. But keep in mind that only 50-character-worth of text, including your name, will be shown above your answers. So make sure you make them count.List your fields of expertise by choosing them from the “Knows About” section. Expert replies are deemed more valuable by the Quora algorithm, which in turn increases the chance that your answers will get into the feed and won’t be collapsed.Link your social media accounts in the Settings section. Verified social media accounts add trustworthiness and make it easier to connect with you.Add credentials

You can either copy them from your LinkedIn profile or fill them out and add some more info. “Credentials” is the part of your profile where you can add links to your portfolio, info about previous companies you worked for, your educational background – anything that can make people believe that you are indeed an expert in your field.

Upload a clear and friendly photo of yourself

Profiles with a photo instill more trust and are more relatable for other users. Try to avoid funky pictures or graphics.

Building a profile on Quora

2. Find suitable, niche-related questions

Now that your profile is all set up and looks good, it’s time to get down to business and find relevant questions to showcase the expertise and skills you’ve mentioned.

Start with outlining some keywords, relevant to your niche. You can either do it yourself or you can use a keywords generator tool like SEMRush or Ahrefs.

You can either choose questions with the most views because they’re shown in the feed and get a lot of attention or go for unanswered questions and score a higher chance to get in the top spot.

Finding Q&As in Quora

3. Write informative, source-rich, helpful answers

Your answers on Quora should be informative and answer the question directly – include statistics, references, graphics, and other media that can help illustrate your points and give a better insight into the topic you’re covering.

The Quora algorithm filters out irrelevant answers and collapses them. The more expert and in-depth your answer is, the higher the chance that it gets shown in the feed and won’t get collapsed.

As for the length of the answer – short answers usually don’t look authoritative and insightful. The optimal length of your answer should be between 1500 – 2000 characters, at least that’s what we think at Crowdo.

4. Format your answers in an appealing way

Formatting your answer is essential for making it look professional and easy to understand. No matter how much effort you’ve poured into your answer and prior research – if you submit a wall of text, it won’t do.

Answers like these don’t get enough upvotes and are mostly ignored by the viewers. Use all formatting means necessary to make your answer as appealing as possible: bullet points, appropriate headings, quotes – all of it will help your text look clear, engaging, and comprehensible.

5. If you use someone else’s content – indicate the source

Plagiarism is a big no-no on Quora, and it might get you banned. If you use someone else’s content to emphasize/illustrate/prove your point – always indicate the source.

6. Link to your website naturally

Although Quora allows self-promotion, it doesn’t mean that you can blatantly abuse it. Clickbait titles are frowned upon on Quora, and the same goes for obvious begging for clicks, like “Check out my awesome website!”.

The link to your website must be organically inserted in the text and correspond to the context.

For instance, you can present it as something that provides additional in-depth information: “This detailed overview of best digital marketing practices might come in handy to you.”

7. Use authoritative sources to enrich and add authority to your answer

Answers with a single link to your website look suspiciously promotional and don’t instill trust. Try including other topic-related, helpful links from reputable and authoritative sources like Wikipedia, Reddit, YouTube, or others.

It will add a professional touch to your answer and increase its value for the reader.

Using authoritative sources

How to avoid collapsed answers?

Sometimes, even if you followed the Quora guidelines to the letter, your answer might get collapsed.

collapsed answers

The reasons may vary, from an error in the algorithm that can be corrected by writing a support ticket to a mistake on your part. Let’s take a peek at the most common reasons why answers get collapsed:

Your user profile is lacking trustworthiness

If you haven’t indicated your field of expertise, skipped the credentials and bio description, the Quora algorithm may deem you unfit to answer certain questions due to the lack of trustworthiness of your profile.

Your answers aren’t helpful to the author of the question

Make sure you clearly state the answer to the question.

Posting long text walls containing no definitive answer and brimming with irrelevant links helps no one.

You’re overlinking

A common mistake among those who only start working with Quora is to write as many replies as possible and cram all the links they can think of in their answers.

You have to establish yourself as a trustworthy contributor first, show your expertise and only then strategically insert links into your replies. Start with writing 20+ helpful and informative answers without any links.

Your answers are lacking interaction from other users

If the Quora algorithm detects that your answers have no comments or upvotes, it may deem them unworthy of showing and collapse them.

The ideal way would be to try to benefit the readers as much as possible and get this social traction organically.

The rather “grey” way would be to use other Quora profiles to upvote your answer and increase the view count.

The approach you choose is completely up to you.

Product/service promotion on Reddit: All about Reddiquette and Karma

Being a community-based platform, Reddit pushes you to come to the audience and pour actual value into the content you generate and share. On Reddit, you must be a part of the community if you want to succeed.

Before submitting anything, you need to “get the feel” of what every community is about and tailor the content you contribute to be in line with the customs of each and every subreddit.

Reddiquette

An excellent way to start your marketing campaign on Reddit is to learn its basic rules, aka Reddiquette. Let’s take a quick look at the main ones:

Don’t rush to submit – Easy does it

Reddit algorithm and moderators take into account your profile’s age and authority, aka Karma (more on this later). If you rush to post right after you registered and haven’t even researched the subreddit you’d like to post on – it’s a sure bet that your post will be removed.

Never beg for upvotes

Upvotes and downvotes are used on Reddit to show appreciation or displeasure with posts or comments. Submissions with the highest upvote score rise to the top and may even reach the front page – the holy grail of Reddit. Begging for upvotes is rightfully considered to be a “big no”.

Don’t rely on reposting

Reposting is a common bane on Reddit and involves sharing the content of any type, pictures, gifs, videos previously shared by the original poster on another subreddit. In other words, it’s stealing to get upvotes.

In a few cases, the content is reposted to multiple subreddits if it’s extremely important for all, and the more people see it, the better. But in the vast majority of cases, it’s a dishonest way of obtaining Karma points.

Don’t spam with useless comments

Comments in threads are a perfect place to help the OP (original poster), give advice, joke around, provide some tips. Users share links and provide valuable insights here.

You can use the comment section to your advantage and write helpful answers with a link to your website.

However…sometimes people just share the link. Comments like these are immensely annoying and bring no value to the discussion. They are typically removed by moderators and will likely lead to a shadowban (more on that in a bit).

Karma

Karma is a Redditor’s score determined by the number of upvotes against downvotes their posts and comments received. In other words, Karma is essentially the reflection of the user’s reputation and a trustworthiness indicator.

Some subreddits don’t allow submitting content if one’s Karma score is low. That’s why it’s crucial to spend some time surfing the subreddits, understanding the rules, types of content welcomed in each of your target communities, and contributing helpful and interesting content.

It’s a common mistake among new users to rush into posting with no Karma and include links on top of that. If you do that, there’s a very high chance that your post won’t pass the moderation and will be deleted.

And here comes the shadowbanning that we mentioned earlier.  It implies that the posts you submit are visible only to you. Shadowban is used to filter out promotional posts and comments that are made solely for self-advertising purposes.

Marketing on Reddit: Some ground rules

Keep in mind that each subreddit is a close-knit community protective of its habits, rules, and culture. The one thing communities have in common is the absolute hatred towards those whose sole purpose is self-promotion.

Imagine it as a gathering of friends discussing things they like, and that one guy suddenly starts to preach about some irrelevant business and its benefits. It’ll obviously annoy everyone and get your profile banned.

Let’s take a look at how to approach marketing on Reddit the right way:

Grow your Karma by submitting useful content

Learn the ins and outs of every subreddit and contribute content people of the subreddit like to see. The more engaging, useful content you post, the more Karma you’ll generate.

The sure-bet subreddits to grow your Karma are r/aww – for cute pics of animals (no one downvotes these), r/AskReddit – where you can ask literally about anything and everything, or r/explainlikeimfive/ – a helpful and friendly community that rarely downvotes even the most absurd questions.

Remember that your submission history is visible to everyone, and some Redditors make it their point to go through the entire submission history of the person to see if there’s a hint of them being an advertiser.

Once again, don’t go crazy with placing links

It’s not a commonly known fact, but only one in ten of your submissions can contain a link to look natural and be accepted – the rest should be contributed without any links, be it posts or comments.

This ratio is directed at making you contribute more than you take, keeping the benefit of the community above all else. If you exceed this ratio, you’ll be immediately suspected of self-promotion and get a shadowban.

Long story short, be a friendly neighbor and not a salesperson.

Avoid excessive linking

Conclusion

Marketing on Quora and Reddit takes a lot of time and effort, but the benefits for SEO (in terms of increased traffic to your website and backlink portfolio diversification), brand awareness, and ultimately sales boost are equally impressive.

Given the extent of work, competence, and resources needed for successful marketing on these platforms, even experienced marketers leave this task to experienced professionals like Crowdo, who offer a standalone Quora and Reddit Promotion Service.

That being said, hopefully, you’ve just discovered two unexplored marketing channels and got a hint of how to approach them wisely!

The post Quora and Reddit: Powerhouses for SEO and marketing in 2021 appeared first on Search Engine Watch.

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How to get buy-in from the C-suite

30-second summary:

Often SEOs and search marketing managers struggle to convey value to the board which hampers funding and support for relevant strategy implementationThere are three aspects you need to balance in order to win over C-suiteKevin Indig, Director of SEO at Shopify helps you navigate these crucial conversations

Your best ideas aren’t worth a dime without funding. What’s the key to funding? Executive buy-in! To understand how to get buy-in, you need to know your audience: the mighty C-suite.

Executives are busy, stressed, and care about three things and three things only – 1. Market share 2. Revenue 3. Talent. They want to know if the company is capturing more of the market, makes more money, and has the right people. Mind you, a healthy team and culture are part of talent.

So, whatever you need funding for needs to have a direct line to one of these three factors. Only a few projects can live outside of these and provide enough strategic value to be considered. Everything else gets a friendly head nod and then collects dust in backlog hell. Relevance is important!

But your success will also depend on strong storytelling. Think about it like packaging. A sports car needs a nice chassis, an iPhone needs a classy box, and your presentation needs a capturing narrative.

Designing a narrative

Stories are how we retain information. I’m not going to give you the whole spiel about how humans told stories around fire camps and painted the walls of caves. Let’s just say our brains still connect information with stories because they trigger emotions. We imagine ourselves to be part of the narrative. It even triggers certain parts of the brain – as if we were really in it!

Storytelling has two key components: a problem and a solution. The problem needs to be big, timely, and relevant. You don’t want to cut the problem definition short but take your time showing what the root issue is, its magnitude, and how it is connected to other problems. This is called issue framing. In the end, your audience should think “We need to take care of this right now!

Emphasize the problem with data or a strong construct of reasoning. The executives should be able to see the issue in one paragraph or on one slide without too much explanation. This is an important data visualization challenge. Problems often come down to a simple display or something not trending in the right direction or being too small/large compared to something else.

Seek to connect the issue to a larger goal of the organization or an existing problem. This is easier to grasp than dealing with a completely new problem. Plus, connecting your problem with another one has a carry-over effect of relevance. Suddenly, your point is top of mind.

The solution to the problem can be a set of prioritized actions or an outcome. Just like the problem, keep the solution simple. “Here are three things we’re going to do about it.” Show the time horizon and resources you need to solve the problem. You should be able to show one to three metrics to measure progress against the solution to give everyone an understanding of success.

This is how data and storytelling play together to lead up to a coherent narrative.

Building trust

Ideally, you gain the executives’ trust over time to get the point fairly quicker and not have to develop a full pitch every time. Trust comes from keeping commitments. Following through. Keeping your word.

That’s why one of the best things you can do after a successful pitch that leads to funding is to follow up with progress and results. Showing things turn out the way you said they would displays to executives that they can rely on you.

On the other hand, not following up can stick out negatively and lead to uncomfortable questions during your next pitch. Even if results are not coming in, reaching out and showing you’re on top of it goes a long way.

Emotions matter as much as data

By now, you’ve realized that getting C-suite buy-in depends as much on evoking the right emotions as it does on data.

Be careful with evoking too much fear, it can lead to paralysis and panic. Be careful with too much excitement, it can come across as naive and unserious. Aim for just the right amount.

One factor that helps is timing. Bringing the narrative up at the right moment means executives are primed to listen and be open to understanding. That could be annual/quarterly planning or when the company hits a pivotal moment, but also strategy shifts or personnel changes in the C-suite.

Another factor that helps, are advocates and champions of your pitch. Talk to someone before you pitch and ask them for feedback. When people co-create, they get invested in the outcome.

Kevin Indig is Director of SEO at Shopify. He is also the creator of Growth Memo. You can find Kevin on Twitter at @Kevin_Indig.

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Thin Local Rankings: Why and How to Think Thick, Not High

Business owners, SEOs, and others refer to good local search rankings as high and bad rankings as low, but they don’t look at whether their rankings are thick or thin.  If you just turn your head to the side 90 degrees, you’ll see weaknesses and opportunities you probably missed before.  You’ll see ways to thicken up your local visibility, and that will be glorious for business.

What’s a “thin” ranking?  The short answer is it’s the same problem as when a baseball team doesn’t have a “deep bench,” and loses a game every time something goes even a little wrong.  You want visibility / rankings that can withstand a lot going wrong, because if you’re in business for long enough and if you depend on Google visibility enough, that’s exactly what will happen.

The longer answer is your business probably has thin rankings any time one or more of these describes your situation:

1. Only one page on your site ranks for anything, and the rest of your pages limp along.  In this case, the least-bad situation is if your homepage hauls in most of your rankings – as it often the case – because it’s most likely to rank for a range of terms.  But if a subpage brings you most of your rankings and/or traffic?  That’s thinner ice.

2. Only one location ranks well, if your business is multi-location.  There’s no reason to expect them all to perform the same, and some cities or towns or neighborhoods are easier than others.  But if there aren’t big differences in your local SEO strategy from one location to the next, then the one location that’s chugging along may be this close to squeaking along the way your other locations do.

3. You’re eligible for “practitioner” pages or “department” pages, but your Google My Business page for one of them or for the main office is the only one that ranks on the map.  Let’s say you’ve got a single-location dental practice with 3 dentists.  Each dentist is eligible for his or her own GMB page, and the practice can have one.  Would you believe that’s a total of 4 – 4! – GMB pages that might rank for this or that?

4. You rank only in Google Maps / the local pack, and not in the organic results.  In my experience, the Maps / 3-pack rankings are more volatile than the organic results are.  Keep in mind that many organic results are location-specific, and have been for many years.  (So I’m not saying you need to rank in the organic results across the country or in other countries.)

5. You rank only in the (localized) organic results, and not in Google Maps / the local pack.  Of course, the map is pretty visible, and you want to be there, preferably with some organic rankings, too.  By the way, as you may noticed, your organic SEO (i.e. on-page content / optimization and links) is a huge factor in how you do on the map.

6. You rank only for terms that are identical, similar to, or part of your business name.  Unless you perform only one service or sell only one widget, then you are the panda bear of the local search results – always one bad meal or extra-slow mating season away from extinction.  Especially if that “business name” is not your real business name at all, but rather a keyword-rich one that’s designed just to help your Google My Business page rank, then you’re vulnerable to a competitor’s editing out the keyword or term.  You’ll probably continue to rank for that term, even if it’s no longer part of your name, but in time you’ll probably drop.

7. You rank only for geographically explicit search terms, where the city name or other place name is in the query.  Most searchers won’t actually specify where they want to see results, because they know that Google knows where they’re located and will show nearby results by default.  Use Google’s Anonymous Ad Preview Tool to see how you hold up in various places for the same search term

8. You rank only for geographically broad search terms, which consist of a service or product (and maybe other modifiers, like “near me”) and no place name.  If these are your only rankings, your rankings are too location-sensitive, in that Google’s showing you in the search results mainly because the searcher is close to you and vice versa.  In that case, you need to grow the tentacles a little.

9. You rank only for local one-box terms.  In this case, either you’re gunning for terms that have very few competitors (smart), or Google has assumed that people who type in those terms are searching for a specific company when in fact they’re searching only for a specific thing and don’t care who offers it.

10. You rank only in a small geographical area or in one city.  This problem requires none of my color commentary.

11. A page – or a blog post – on your site that ranks well only ranks well for one solid search term or for a closely related family of search terms. In other words, your best-performing pages are one-hit wonders or maybe two-hit wonders.

12. Your only rankings of any kind are in Google.  Good thing not too many people begin their searches in Apple Maps, Yelp, Bing, and the thousand various directory sites, because you’re not even a chalk outline there.

You get the idea.  On one level, the problem is obvious: too many of your eggs are in too few baskets.  But the real problem is that having “thin” rankings means it’s very easy for you to drop off, or to get knocked off.  If you have some good rankings but you don’t have many rankings, you’re probably one algorithm update or one tough competitor or one determined spammer from uniformly bad rankings.  One way to read my quick-n’-dirty list is as an actuarial table that tells you the likelihood of a disastrous drop-off in Google.

There’s a psychological component to the problem, too.  If you rank well only for a few terms, especially if they’re high-priority search terms, you probably won’t want to change much or anything, because you probably don’t want to touch anything that messes up the gentle balance.  More likely than not, you just don’t want to bungle things.

It’s great if you have solid rankings for the terms you care most about.  That’s the 80/20 rule, and I’m a big fan of it.  But the point is you can probably bump yourself up for even more high-payoff local search terms, and you can hedge with some that are less competitive but still profitable.

How do I suggest you thicken up your thin rankings?  By working on these items, for starters:

Crank out service pages.  Both for major services/products and for for more-niche offerings.  These will help you expand not only your organic rankings, but also the range of terms you rank for on the map.Make spin-off pages whenever you can.  Be sure to add plenty of internal links to those pages.  Along the way, you may get yourself a few one-box results.Work your homepage more – way more.  Don’t just focus on one service, product, or city.Consider changing your GMB landing page URL(s).  If you’ve got a multi-location business and some locations are getting beat up on the Google map, point their landing page URLs to the homepage rather than to a “location” page.Use”practitioner” or “department” Google My Business pages (if applicable) to the fullest.  Pick a different GMB category for each (if possible), optimize each person’s or department’s page on your website for different specialties / search terms, and use that page as your landing page URL on the corresponding GMB page.  In other words, “divide and conquer.”Use Google Search Console to study which pages rank and for what specific terms.  In particular, look for pages that get lots of impressions or clicks for terms you care about, and add content to those pages that’s relevant to other terms – possibly similar terms – that you also care about.  Clearly, Google already digs the page in some ways, and possibly will dig it even more after you put in some additional work.Encourage reviewers to go into detail in their reviews, particularly in Google Maps reviews.  The hope is that they mention specific services or products, or certain qualities of them.

How “thick” are your rankings?

What have you done that’s helped, and what have you tried that hasn’t worked?

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Everything you need to know about the Google MUM update

30-second summary:

Google’s Multitask Unified Model (MUM) update landed in June 2021, seeking to deliver search results that overcome language and format barriers to deliver an improved search experienceThe Google MUM update uses an innovative solution that accesses a wealth of previously hidden information around a core query, providing more of what we want without having to carry out multiple different searchesGoogle MUM can understand and translates 75 different languages, including text and imagesMUM will see us bid farewell to BERT

They say Mum always knows best but can the same be said for Google’s MUM update? Giant search engine, Google, launched their latest update as the answer we have been looking for to make internet searching more intuitive and inclusive.

But what does this mean for website owners, SEO practitioners, and agencies providing marketing services?

What is Google’s MUM update?

The Google Multitask Unified Model (MUM) update, aims to answer modern search demands by using an AI-powered algorithm to improve online search capability. When searching the internet, contradictory to expectations users are faced with multiple searches, geographical, and language barriers due to a lack of intuition on the search engine.

Google’s MUM will remove the need to carry out multiple searches that users currently do in order to compare and gain deeper insights. It has the ability to understand and bring solutions based not just on textual content but also an interpretation of images, videos, and podcasts in a way that was never possible before.

It understands 75 different languages which implies that it can pool and serve results to give users the most holistic and comprehensive search experience, answering even the most complex queries.

Google MUM will redefine search relevance changing the way people accesses and use information across the world wide web. This however, needs to be taken with a pinch of salt that not all content can be trusted and would eventually boil down to user discretion.

The MUM update means searches will serve information that provides helpful, related insights, and will reach further for these sources than any other search engine update before it.

Google believes that the MUM update is the answer.

Although in its early days the algorithm will continue to see iterations but it certainly looks to be an exciting move that Google is committed to build on. How? Google intends to follow these in order to ensure they can make it “the world’s best MUM” and remove any machine learning biases:

Human feedback from raters using the Search Quality Rater Guidelines will help understand how people find informationSimilar to 2019’s BERT update, MUM too will undergo the same process applied to Google search modelsApplying learnings from their latest research on how to reduce the carbon footprint of large neural network training systems to ensure search continues to function as efficiently as possible

Why MUM matters

MUM interprets meaning in a people-friendly way, breaking down language barriers to provide us with the most comprehensive search engine capability ever.

It’s fast, far-reaching, and thorough as compared to any previous search engine update. This matters in a world where users want detailed, relevant, and accurate answers in seconds – anywhere, anytime.

This will remove silos in search dropping all the veils of language barriers and lack of intuition. It will view user queries, questions and comparison needs from all angles reducing the time we spend trying to find the right answers to elicit what we need.

For a long time, keywords and SEO content have been a critical part of how information is served and how it needs to match intent. Over recent years whilst this has remained important to draw attention to specifics, it has changed slightly to be more phrase friendly, finding keywords used in a more natural context. This certainly benefits the MUM search algorithm. It can provide nuanced answers to questions, using NLP, and in-depth world knowledge to gather additional information supplements by a mix of formats – text, images, or even video and audio in the future.

The benefits of MUM

Its ability to think beyond the question or statement will tap into multiple dimensions of the SERP and SEO as a result. Users, businesses, and content creators are being encouraged to say goodbye to the “exact response days” and tap into the user intent and journey that is layered, complex, and sometimes more generalized.

Google MUM’s AI smarts will be another piece in mastering and understanding user intent and thought processes.

Imagine wanting to travel to a country and the questions you currently have to ask to find all you need to know. Firstly, you might wonder how you get there. Then you may search for where to stay, what’s in the area, for visas or vaccinations required and perhaps a bit about the weather and activities available. The list goes on and so does the time taken to search and sift through results.

We now want more, right away, and Google MUM is the beginning of meeting these needs.

Eliminating language barriers

MUM will find results in other languages, opening up a treasure chest of local and more insightful information than any previous Google search technology has ever offered. It aims to become your very own expert and translator, with the added value that you can expect from an enthusiastic human – succinctly delivered, plentiful detailed, and readily given in a language you understand, just like engaging with a human expert.

Searches are no longer inhibited by the words we choose. People can elicit more specific answers to questions by including an image, video or web page in our search. This ensure greater access to international content that previous search engines would not have recognized.

This breaking down of language barriers will allow users, SEOs, and businesses to see more localized insights and responses. On the SEO and digital marketing front, this also means – more competition! Local people create many reviews on areas or facilities, yet we currently miss what could be the best answer to our review style questions due to language barriers.

Unless users search sufficiently and widely using local terms, spellings or language nuances, they never discover pieces of information that would be an integral part of decision making.

Making multi-modal matter

While MUM will know it all (hopefully) since it uses the T5 text-to-text framework and is 1,000 times more powerful than BERT. We will still see answers to straightforward questions. But the ones that are less simple or don’t have a straight answer will flourish with this multi-modal approach. Imagine, what if the answer lies in an image that could be in Japanese?

I and the search engine

Search engines have driven the way content is created, focusing heavily on keywords, phrases, intent, and other key factors. So should AI change how businesses, SEOs, and agencies think about attracting visitors and engaging them while ensuring we use the exposure Google MUM can offer? This is a far greater intelligent search algorithm that understands nuances and will bring more relevant and varied content to the fore.

Content that is wrongly pitched will disappear more readily than ever before. This reinstates how important the user experience, content, overall SEO, accessibility, and intent are for success in the age of digital. Content must, therefore, be better than a few placed keywords to make it anywhere in page rankings and it must make optimal use of multimedia formats that Google MUM looks at. End-users are MUM’s focus and that must be at the front of how content marketers work. This is important to remember when considering redesigning your website. We see it reinforcing the need for quality SEO and key phrase content if you want to be noticed.

Google MUM has a far greater ability to answer comparison style questions too.

“Will I find the same weather in Turkey as Egypt?” style questions will bring answers in one go. Previously we would have to dig around the information for each country and compare information ourselves. Not only will one question suffice to elicit temperatures for each, but it will offer added value information on each country that it knows people may have gone on to search. It may include relevant comparisons between the two countries, such as vaccinations or visa information, dress codes or helpful information that its AI capability recognizes as appropriate.

MUM vs BERT

Like every launch, the latest proclaims to be the best. BERT (Bidirectional Encoder Representations from Transformers) was launched in 2019 and understood searches better than we have ever been able to before. Around this time, keywords became key phrases seeking to provide results based on user intent. In other words, content had to answer common questions.

Numbers tell us that MUM is 1000 times more powerful than BERT, so will MUM always know best? It undoubtedly would seem that this changes the face of search and SEO as we know it in 2021.

What you need to do

Create content that remains high quality and focused yet opens up the possibilities that tangential linking can bring to comparison and related topics. Content must answer questions and provide the right level of added value, including appropriate use of multimedia formats so that MUM will notice you. Written content, including blog posts and articles, is still a key player in attracting attention. There is increased importance on backing this up with podcasts, images, audio, and video content – this would help when MUM’s new iterations come into play.Google MUM will know it is relevant and add it to search results. Your content will now compete amongst the most significant contributions around the world. While it removes language barriers, it would still be wise to have multi-lingual SEO as part of your strategy. This will dramatically affect the regional power of content, so use it to your advantage, ramping up regional relevance, neighborhood interests, or specifics both verbally and visually.Produce content that builds brand recognition and loyalty using informative, engaging writing, images, and other media. Remember to add structured data to your page to give clues about the content. Brands and advertisers need to be mindful that this is an AI-centric update and would learn as it goes. We know that whilst Google MUM will widen search answers, there will always be people that know where to look and who to rely on for trusted content, so the expanded pool of SERP competition will not typically minimize your current audience as long as you continue to remain reliable. Bottom line is – Continue to build your expertise and authority in the industry so you can ‘EAT’ your competition.

In all honesty, with fewer tricks to hide behind, what you need to make sure of when creating MUM-friendly content simply translates to quality. If it is interesting, relevant, and valuable to your end user, then it will be seen. It will widen the potential audience and bring more significant competition for visibility, and that is just as likely to be a good thing as bad for many.

Conclusion

Are we genuinely heading to an internet-driven world without barriers? While Google’s MUM seeks to understand more about what we might be looking for than any search engine has ever before, will this open up the search-scape to a truly more worldly experience? We can’t answer all the questions and there are many still to be asked as the rollout gathers pace. Only time will tell us how Google improvise MUM in the future. After all, technology and innovation never stand still for long.

Joe Dawson is Director of strategic growth agency Creative.onl, based in the UK. He can be found on Twitter @jdwn

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